Customer Service & Warehouse Ops Specialist

Asmussgroup; Nelson; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Southern Cross Medical Insurance.

Life Insurance & Free Wills.

Job summary

Asmuss, a NZ-based steel and flow control supplier, is seeking a Customer Service & Warehouse Support in Nelson. You will engage with customers at the counter, over the phone, and via email, delivering accurate information and ensuring smooth order processing.

Join a family-owned company focused on outstanding service and long-term relationships. A forklift license and full NZ driver’s licence are essential, with Health & Safety requirements in place.

Qualifications

• Minimum 3 years’ customer service experience in engineering/industrial environments.
• Experience with warehouse or product handling is preferred.
• Proactive, can-do attitude and willingness to take ownership.
• Excellent communication and professional presentation.

Responsibilities

• Serve customers at the counter with professionalism and care.
• Provide support via phone and email with timely responses.
• Handle inbound/outbound calls and quotations within set timeframes.
• Provide technical product information and support to customers.
• Assist with branch administration, promotions, and stock checks.

Skills

Customer service

Warehouse experience

Communication

Professionalism

Initiative

Continuous learning

D365 / ERP systems

Forklift license

Driver's license

Tools

Microsoft Dynamics 365

Job description

Asmuss, a NZ-based steel and flow control supplier, is seeking a Customer Service & Warehouse Support in Nelson. You will engage with customers at the counter, over the phone, and via email, delivering accurate information and ensuring smooth order processing.

Join a family-owned company focused on outstanding service and long-term relationships. A forklift license and full NZ driver’s licence are essential, with Health & Safety requirements in place.