Customer Service & Delivery Driver

Fletcher Building Limited; Auckland; Vor Ort; NZD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

KiwiSaver employer contributions 4%

Z Energy fuel discounts

Staff buying privileges

Employee Education Fund

Health & Wellbeing initiatives

Pie & coffee free monthly

Zusammenfassung

Fletcher Building Limited is seeking a Customer Service & Delivery Driver for the Mico Cook Street (Auckland CBD) branch. The role blends in-branch support with on-the-road deliveries to ensure products reach customers safely, accurately, and on time.

You will also assist with trade counter tasks, stock, and dispatch, while providing tailored product advice and handling orders with care.

Qualifikationen

• Previous experience in customer-facing delivery or trade retail roles.
• Strong attention to detail with written and verbal communication.
• Confident using technology and navigation systems.

Aufgaben

• Carry out customer deliveries across Auckland and navigate site layouts.
• Engage with customers face-to-face, over the phone, and via email.
• Process orders, provide product advice, and manage sales documentation.
• Assist with inwards goods, including accurate receipting and system entry.
• Monitor inventory, perform counts and stock replenishment.
• Maintain store cleanliness and uphold safety standards.

Kenntnisse

Customer service

Delivery driving

Attention to detail

Written and verbal communication

Tools

NZ Class 1 Driver’s Licence

Jobbeschreibung

As a Customer Service & Delivery Driver at Mico Cook Street (Auckland CBD), you'll enjoy a varied, hands-on role with a primary focus on making deliveries. Spending a large part of your day on the road, ensuring our products arrive to our customers safely, accurately, and on time.

When you're not making deliveries, you'll support the day-to-day operations of the branch from providing tailored product advice and serving on the trade counter, through to picking, packing, coordinating, and dispatching customer orders no two days will be the same.

• Carry out customer deliveries across Auckland navigating different site layouts and ground conditions
• Engage with customers face-to-face, over the phone, and via email
• Recommend suitable products, process orders, and manage sales documentation
• Assist with Inwards Goods, including accurate receipting and system entry
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping

Permanent full-time role based at Mico Cook Street (Auckland CBD) branch, offering 40 hours per week, Monday to Friday with rostered Saturdays.

About You:

To succeed in this role, you'll be customer-focused, reliable, and confident behind the wheel of a vehicle. You’ll spend most of your time on the road, making deliveries to our customers across Auckland and navigating a variety of sites and ground conditions.

• Previous experience in a similar customer-facing, delivery driving or trade retail role
• Strong attention to detail with excellent written and verbal communication skills
• Confident using technology and navigating multiple system
• Full NZ Class 1 Drivers’ Licence is Essential for delivery driving and operating our company vehicles
• Physically fit and comfortable with heavy lifting (25kgs) and manual handling tasks
• Knowledge of plumbing, building products or the construction industry is advantageous
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.