Customer Service

AWF; Nelson; On-site; NZD 40,000 - 55,000; Full time

Benefits offered by this job

Supportive team environment

Training and development opportunities

Competitive remuneration

Job summary

AWF Limited in Nelson is seeking a friendly Counter Sales Person to join our busy branch. This role suits someone who enjoys working with customers, thrives in a team, and takes pride in delivering excellent service. Immediate start available for the right candidate.

You will handle counter sales, answer enquiries, process orders and support stock control, with training provided. Previous retail or customer service experience is welcome, and a reliable, customer-focused attitude is essential.

Qualifications

• Customer-focused attitude and strong communication skills.
• Good computer literacy and attention to detail.
• Ability to work effectively within a team.
• Previous retail, sales, customer service experience preferred.
• Willingness to learn and develop new skills.
• Reliable and dependable work ethic.

Responsibilities

• Serve customers at the counter and provide excellent service.
• Assist customers with product enquiries and sales.
• Process orders and payments accurately.
• Answer phone enquiries and coordinate customer orders.
• Assist with stock management and general housekeeping.
• Build positive relationships with customers and suppliers.
• Support the wider team with day-to-day branch operations.

Skills

Customer service

Team player

Communication skills

Computer literacy

Attention to detail

Job description

We're looking for a friendly and motivated Counter Sales Person to join a busy Nelson-based branch. This role is ideal for someone who enjoys working with customers, thrives in a team environment, and takes pride in delivering excellent service. Whether you have previous trade counter experience or a strong customer service background, this could be a great opportunity to develop your career.

Immediate start available for the right candidate.

What You'll Be Doing

• Serving customers at the counter and providing excellent customer service
• Assisting customers with product enquiries and sales
• Processing orders and payments accurately
• Answering phone enquiries and coordinating customer orders
• Assisting with stock management, replenishment, and general housekeeping
• Building positive relationships with customers and suppliers
• Supporting the wider team with day-to-day branch operations

What You Need

• A positive, customer-focused attitude
• Strong communication and interpersonal skills
• Good computer literacy and attention to detail
• Ability to work effectively within a team
• Previous retail, sales, customer service, or trade counter experience would be advantageous
• A willingness to learn and develop new skills
• Reliable and dependable work ethic

What's in It for You

• Full-time employment in Nelson
• Supportive and collaborative team environment
• Ongoing training and development opportunities
• Competitive remuneration based on skills and experience
• Stable employment with a well established business

Compliance Notes

• Applicants must have the current right to work in New Zealand.
• As per our standard procedures, all candidates must pass a pre-employment Drug & Alcohol screening test.
• Ministry of Justice criminal background checks are part of our standard process, please speak to our team if you need to discuss your application process further.

Please note: Applicants must be currently residing in New Zealand and hold NZ residency or a valid NZ work visa.