Customer-Obsessed Retail Assistant | Store Ops & Service

Woolworths Group; Tauranga; On-site; NZD 30,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group New Zealand is seeking customer-focused team members in Tauranga. With over 185 stores and 20,000 team members across Aotearoa, we work to make Kiwi lives better every day.

You’ll join a friendly, energetic team that values ideas, collaboration, and growth, helping customers and ensuring exceptional store standards. In this role you’ll provide personalised service, support product availability, and uphold safety and operational standards during daily store activities,

Qualifications

• Customer-centric mindset and dedication to helping customers.
• Strong communication and interpersonal skills for effective interactions.
• Demonstrates integrity and professionalism aligned with company values.
• Attention to detail and proactive in escalating issues when needed.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, assist customers with personalised help, resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish stock, especially essentials and fresh food, maintain stock quality and presentation.
• Support Smooth Operations & Standards: work with the team to keep store clean, organized and efficient.
• Prioritise Safety & Compliance: follow safety protocols, report hazards, and adhere to policies and laws.

Skills

Customer service

Interpersonal skills

Integrity

Detail oriented

Job description

Woolworths Group New Zealand is seeking customer-focused team members in Tauranga. With over 185 stores and 20,000 team members across Aotearoa, we work to make Kiwi lives better every day.

You’ll join a friendly, energetic team that values ideas, collaboration, and growth, helping customers and ensuring exceptional store standards. In this role you’ll provide personalised service, support product availability, and uphold safety and operational standards during daily store activities,