Customer-First Retail Assistant — Evening/Night Shifts

Woolworths Group; Katikati; On-site; NZD 40,000 - 50,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group New Zealand is seeking friendly team members to enhance the shopping experience across our stores. With 185+ stores and 20,000+ team members, we strive to make Kiwi lives a little better every day.

We value ideas, mutual respect, and a proactive attitude in a diverse, inclusive culture. Join our team to deliver outstanding customer service, ensure product availability and quality, and maintain high standards of store presentation.

Qualifications

• Customer-focused service mindset and loyalty-building skills.
• Strong communication and interpersonal skills.
• Integrity and professionalism aligned with company values.
• Detail-oriented with proactive issue escalation.
• Flexible availability 4:30pm–6:30am.

Responsibilities

• Engage customers with personalized assistance and resolve inquiries promptly.
• Replenish products focusing on essentials and fresh food; maintain stock quality and presentation.
• Collaborate on daily operations to keep store clean and well-organised.
• Uphold safety protocols; report hazards and comply with policies.

Skills

Customer-Centric Focus

Interpersonal Skills

Integrity & Professionalism

Detail-Oriented & Proactive

Flexible evening hours

Job description

Woolworths Group New Zealand is seeking friendly team members to enhance the shopping experience across our stores. With 185+ stores and 20,000+ team members, we strive to make Kiwi lives a little better every day.

We value ideas, mutual respect, and a proactive attitude in a diverse, inclusive culture. Join our team to deliver outstanding customer service, ensure product availability and quality, and maintain high standards of store presentation.