Customer-Driven Retail Associate - Evenings/Nights

Woolworths Group; Levin; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder – 24/7 confidential support

Global career possibilities

Job summary

Woolworths Group New Zealand is seeking a customer service-driven team member for our Levin store. You will engage customers with personalized assistance, resolve inquiries, and support daily store operations with a strong focus on presentation and stock quality.

The role emphasizes safety, compliance, and a proactive attitude, with flexible availability between the hours of 4.30pm and 6.30am to cover shifts. Join a diverse team that values collaboration and continuous improvement.

Qualifications

• Customer-centric approach with loyalty focus.
• Strong communication and interpersonal abilities.
• Uphold company values with integrity.
• Detail-oriented and proactive in escalation.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer focus

Interpersonal skills

Integrity & professionalism

Detail-oriented

Flexible hours

Job description

Woolworths Group New Zealand is seeking a customer service-driven team member for our Levin store. You will engage customers with personalized assistance, resolve inquiries, and support daily store operations with a strong focus on presentation and stock quality.

The role emphasizes safety, compliance, and a proactive attitude, with flexible availability between the hours of 4.30pm and 6.30am to cover shifts. Join a diverse team that values collaboration and continuous improvement.