Customer Connections Specialist - Energy & Growth Path

Vector Limited; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Career progression

Learning opportunities

Job summary

Vector Limited is seeking a Customer Connections Specialist to serve as the central contact point for customers, retailers, and service providers needing a new electricity supply or distributed generation. You will assess requests and manage queries and follow-ups throughout their lifecycle.

This role offers a broad foundation in electricity, gas, and distributed generation, opening paths for diverse Vector career opportunities in Auckland and beyond.

Qualifications

• Track record of providing an exceptional customer experience.
• Excellent attention to detail, technical aptitude and strong problem-solving skills.
• Previous administrative/coordinator experience, preferably in utilities, distributed generation or construction.

Responsibilities

• Provide a central point of contact for customers, retailers and service providers requiring a new electricity supply or distributed generation.
• Carry out assessments for requests and manage all queries, issues and follow-ups throughout the lifecycle.
• Gain foundational understanding of electricity, gas and distributed generation to inform Vector career paths.

Skills

Customer service

Detail-oriented

Technical aptitude

Problem-solving

Communication skills

Administrative experience

Job description

Vector Limited is seeking a Customer Connections Specialist to serve as the central contact point for customers, retailers, and service providers needing a new electricity supply or distributed generation. You will assess requests and manage queries and follow-ups throughout their lifecycle.

This role offers a broad foundation in electricity, gas, and distributed generation, opening paths for diverse Vector career opportunities in Auckland and beyond.