Customer-Centric Retail Assistant - Engaging Service & Ops

Woolworths Ltd.; Alexandra; On-site; NZD 42,000 - 64,000; Part time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder confidential support

Career opportunities across a global品牌

Job summary

Woolworths Supermarkets New Zealand is seeking team members to provide excellent customer service, assist with daily store operations, and maintain attractive store presentation for high customer satisfaction.

We offer a friendly, energetic culture with scope for ideas and growth, serving millions of Kiwi shoppers weekly across 185 stores. You’ll be part of a diverse team that values care, curiosity, and collaboration.

Qualifications

• You provide outstanding customer service and build loyalty through personalised support.
• Strong communication and interpersonal skills for effective interactions.
• Demonstrates integrity and professionalism, upholding company standards and policies.
• Detail-oriented, accurate work with proactive issue escalation to management.

Responsibilities

• Provide excellent customer service and engage customers with personalised assistance.
• Support daily store operations by assisting customer needs.
• Maintain store presentation to ensure high customer satisfaction.
• Uphold safety protocols and comply with policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Supermarkets New Zealand is seeking team members to provide excellent customer service, assist with daily store operations, and maintain attractive store presentation for high customer satisfaction.

We offer a friendly, energetic culture with scope for ideas and growth, serving millions of Kiwi shoppers weekly across 185 stores. You’ll be part of a diverse team that values care, curiosity, and collaboration.