Customer-Centric Retail Assistant - Team Discounts & Growth

Woolworths Supermarkets; Christchurch; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Team discounts

Sonder support program

Job summary

Woolworths Supermarkets New Zealand in Canterbury is hiring to enhance customer service and maintain high store standards. With over 185 stores and 20,000 team members across Aotearoa, we offer opportunities to contribute to everyday Kiwi lives.

Join a friendly, energetic team that values ideas, teamwork, safety, and customer focus. You'll engage customers, keep shelves tidy, and support promotions while upholding our standards and helping the business grow.

Qualifications

• Customer-centric approach focused on loyalty through personalised support.
• Strong communication and interpersonal skills for effective interactions.
• Integrity and professionalism aligned with company values and policies.
• Detail-oriented and proactive, escalating issues to management when needed.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, assist customers, and promptly resolve inquiries and complaints.
• Ensure Store Presentation & Stock Quality: monitor freshness, keep shelves clean and organized.
• Drive Promotional Execution: implement displays and signage, ensuring campaign alignment and accurate POS materials.
• Support Smooth Operations: collaborate with the team to achieve seamless daily operations and store objectives.
• Prioritise Safety & Compliance: uphold safety protocols, report hazards, and comply with company policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Supermarkets New Zealand in Canterbury is hiring to enhance customer service and maintain high store standards. With over 185 stores and 20,000 team members across Aotearoa, we offer opportunities to contribute to everyday Kiwi lives.

Join a friendly, energetic team that values ideas, teamwork, safety, and customer focus. You'll engage customers, keep shelves tidy, and support promotions while upholding our standards and helping the business grow.