Customer-Centric Retail Assistant | Growth & Perks

Woolworths Group Limited; Ashburton; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Access to Sonder support for team

Career development opportunities

Job summary

Woolworths Ltd. in New Zealand is seeking team players to deliver outstanding customer service on the shop floor and assist with daily store operations. You will engage customers, help with inquiries, and support stock accuracy and presentation to ensure a positive shopping experience.

The role emphasizes safety, compliance, and collaboration with the team to meet store objectives and provide friendly, efficient service to customers.

Qualifications

• Experience delivering exceptional customer service.
• Accurate, detail-oriented with inventory and stock checks.
• Ability to follow safety and compliance policies.

Responsibilities

• Champion Customer Service: Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Ensure Store Accuracy: Maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price integrity routines.
• Process Deliveries & Maintain Presentation: Accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised.
• Support Daily Operations: Collaborate effectively with the team and swarm to achieve smooth daily operations and contribute to overall store objectives.

Skills

Customer-centric focus

Interpersonal skills

Integrity & professionalism

Detail-oriented

Job description

Woolworths Ltd. in New Zealand is seeking team players to deliver outstanding customer service on the shop floor and assist with daily store operations. You will engage customers, help with inquiries, and support stock accuracy and presentation to ensure a positive shopping experience.

The role emphasizes safety, compliance, and collaboration with the team to meet store objectives and provide friendly, efficient service to customers.