Customer Bookings Specialist – Logistics & Support

Western Bay Of Plenty District Council; Bay of Plenty; On-site; NZD 34,000 - 41,000; Full time

Job summary

MOVD Logistics Limited in Tauranga, Bay of Plenty, is seeking a Bookings Team Member focused on customer bookings and service. You’ll be the first point of contact for MOVD customers, handling inquiries, quotes and bookings, and handing over to operations.

The role emphasizes communication, ownership of enquiries from initial contact to completed booking, and updating CRM and booking systems. The ideal candidate is friendly, highly organised, confident on the phone and comfortable working in a

Qualifications

• We are looking for someone who genuinely enjoys talking to people.
• You’ll be confident on the phone and able to understand customer needs.
• You’ll stay organised and accurate when handling bookings and data.

Responsibilities

• Answering incoming calls and emails.
• Responding to enquiries and providing quotes.
• Turning enquiries into confirmed bookings and updating CRM.
• Passing confirmed bookings to operations and following up to secure completion.

Skills

Customer-focused

Phone communication

Organised

Attention to detail

CRM familiarity

Multi-tasking

Tools

CRM systems

Job description

MOVD Logistics Limited in Tauranga, Bay of Plenty, is seeking a Bookings Team Member focused on customer bookings and service. You’ll be the first point of contact for MOVD customers, handling inquiries, quotes and bookings, and handing over to operations.

The role emphasizes communication, ownership of enquiries from initial contact to completed booking, and updating CRM and booking systems. The ideal candidate is friendly, highly organised, confident on the phone and comfortable working in a