Bookings & Customer Service Coordinator

Kainga Ora; Christchurch; On-site; NZD 34,000 - 41,000; Full time

Job summary

MOVD Logistics Limited in Christchurch, Canterbury is hiring a bookings and customer support coordinator on a full-time, permanent basis. The role focuses on customer bookings and service, with our operations team handling routing and driver allocation.

You will guide customers from the first enquiry through to completed bookings and ensure accurate handover to the operations team. You will be one of the first contact points for MOVD customers, handling inquiries about moving cars, SUVs, 4WDs,

Responsibilities

• Answering incoming phone calls and emails
• Responding to website enquiries
• Helping customers with transport enquiries
• Providing and following up quotes
• Turning enquiries into confirmed bookings
• Entering new bookings accurately into our system
• Collecting pickup

Job description

MOVD Logistics Limited in Christchurch, Canterbury is hiring a bookings and customer support coordinator on a full-time, permanent basis. The role focuses on customer bookings and service, with our operations team handling routing and driver allocation.

You will guide customers from the first enquiry through to completed bookings and ensure accurate handover to the operations team. You will be one of the first contact points for MOVD customers, handling inquiries about moving cars, SUVs, 4WDs,