Crew Controller - Flight Ops & Scheduling

Air New Zealand; Māngere-Ōtāhuhu; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted flights for you and whānau

Health and wellbeing tools

FlexiLeave up to 4 extra weeks

Workplace savings scheme with employer

Development opportunities

Job summary

Air New Zealand is seeking a Crew Controller based at Auckland Airport Campus to coordinate short-term crewing operations, ensuring flights are staffed safely and on time. You’ll balance customer commitments with regulatory requirements in a fast-paced environment and join a team focused on delivering exceptional travel experiences.

You’ll develop daily crewing plans, respond to disruptions with swift solutions, and work with internal teams to resolve resourcing challenges.

Qualifications

• Experience in rostering, planning or operations.
• A calm, solutions-focused approach to complex problems.
• Strong communication and relationship management skills.
• Good working knowledge of Excel, Word and Outlook.
• Understanding of airport or airline operations (advantageous).

Responsibilities

• Develop and manage daily operational crewing plans
• Provide fast, effective crewing solutions during disruptions
• Ensure crew assignments comply with contractual and regulatory requirements
• Work closely with internal teams to resolve resourcing challenges
• Support network performance by maintaining efficient crew schedules.

Skills

Roster planning

Operations planning

Communication

Time management

Teamwork

Tools

Excel

Outlook

Word

Job description

Air New Zealand is seeking a Crew Controller based at Auckland Airport Campus to coordinate short-term crewing operations, ensuring flights are staffed safely and on time. You’ll balance customer commitments with regulatory requirements in a fast-paced environment and join a team focused on delivering exceptional travel experiences.

You’ll develop daily crewing plans, respond to disruptions with swift solutions, and work with internal teams to resolve resourcing challenges.