Senior Workforce Planner

Air New Zealand; Auckland; On-site; NZD 100,000 - 150,000; Full time

Benefits offered by this job

Staff travel benefits

Flexi-Leave

Learning & development opportunities

Job summary

Air New Zealand seeks a Senior Workforce Planner based at the Auckland Airport Campus to shape workforce strategies and deliver robust planning solutions for complex operations. You will lead planning initiatives, coach teams, and drive continuous improvement to enhance performance and customer outcomes.

You will combine strategic thinking with data-driven analysis, partnering with pilots, cabin crew, ground teams and stakeholders to balance safety, efficiency and commercial priorities.

Qualifications

• Extensive experience in workforce management with recognised expertise in workforce planning and solving complex planning challenges.
• Deep knowledge of workforce management practices, including rostering, resourceplanning and training optimisation.
• Experience supporting either Air resource groups, including Pilots and Cabin Crew, or Ground resource groups, including Airports or Maintenance.
• Strong analytical capability with the ability to translate complex data into practical recommendations.
• Strategic thinking skills, with the confidence to challenge assumptions and influence decision making.
• Sound understanding of regulatory requirements, unionagreementsand workforce optimisation tools.
• Proven experience coaching others and sharing technicalexpertiseto build team capability.
• Outstanding communication and stakeholder management skills, with the ability to influence leaders through trusted, evidence-based advice.

Responsibilities

• Develop and continuously improve workforce plans that support safe, efficient and commercially sustainable airline operations.
• Partner with cross-functional squads to deliver workforce planning initiatives quickly, effectively and with minimal operational disruption.
• Use workforce data and analysis to provide trusted advice that influences business decisions and improves planning outcomes.
• Evaluate workforce initiatives through robust cost-benefit analysis, identifying opportunities to improve productivity, efficiency and value.
• Present clear insights and recommendations that enable leaders to make confident, evidence-based decisions.
• Coach and mentor workforce planners, building technical capability and strengthening planning excellence across the chapter.
• Lead continuous improvement initiatives that simplify processes, reduce complexity and deliver measurable business outcomes.

Skills

Workforce management

Workforce planning

Rostering

Resource planning

Training optimisation

Analytical thinking

Strategic thinking

Regulatory knowledge

Union agreements

Coaching

Stakeholder management

Communication skills

Job description

Kia ora!

The right workforce planning decisions keep an airline moving. As our nextSenior Workforce Planner,you'llhelp shape those decisions every day.This is an opportunity to influence workforce strategy across one of New Zealand's most complex operational environments, helping ensure we have the right people, in the right place, at the right time.

As a senior member of our Resource Planning Chapter,you'llcombine strategic thinking with technicalexpertiseto deliver workforce planning solutions that improve operational performance, enhance customer outcomes and support commercial success.You'llalso help grow capability across the chapter by coaching others and leading continuous improvement. This role will be based at our Auckland Airport Campus.

In this role, you will:

• Develop and continuously improve workforce plans that support safe,efficientand commercially sustainable airline operations.
• Partner with cross-functional squads to deliver workforce planning initiatives quickly, effectively and with minimal operational disruption.
• Use workforce data and analysis toprovidetrusted advice that influences business decisions and improves planning outcomes.
• Evaluate workforce initiatives through robust cost-benefit analysis,identifyingopportunities to improve productivity,efficiencyand value.
• Present clear insights and recommendations that enable leaders to make confident, evidence-based decisions.
• Coach and mentor workforce planners, building technical capability and strengthening planning excellence across the chapter.
• Lead continuous improvement initiatives that simplify processes, reducecomplexityand deliver measurable business outcomes.

Success in this role will include:

• Delivering workforce plans that balance operational, customer and commercial priorities.
• Influencing strategic workforce decisions through credible analysis and trusted relationships.
• Lifting workforce planning capability across the Resource Planning Chapter through coaching,collaborationand continuous improvement.

You’ll ideally bring:

• Extensive experience in workforce management with recognisedexpertisein workforce planning and solving complex planning challenges.
• Deep knowledge of workforce management practices, including rostering, resourceplanningand training optimisation.
• Experience supporting either Air resource groups, including Pilots and Cabin Crew, or Ground resource groups, including Airports or Maintenance.
• Strong analytical capability with the ability to translate complex data into practical recommendations.
• Strategic thinking skills, with the confidence to challenge assumptions and influence decision making.
• Sound understanding of regulatory requirements, unionagreementsand workforce optimisation tools.
• Proven experience coaching others and sharing technicalexpertiseto build team capability.
• Outstanding communication and stakeholder management skills, with the ability to influence leaders through trusted, evidence-based advice.

If you bring most of this experience, along with transferable skills and the drive to grow,we'dlove to hear from you.

We want our people to live their best lives and access great benefits that support life both inside and outside work.

• Generous Staff Travel benefits for you, with the opportunity to share travel privileges with your friends and whānau.
• FlexiLeave, giving you theoptiontopurchaseup to fouradditionalweeks of leave each year.
• Ongoing learning and development opportunities that help you build your capability and grow your career.

Applications close 19thAugust 2026.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

\"Seek to bring distant horizons closer. Once near, seize them and make them your reality.\"