Senior Workforce Planner: Strategy, Analytics & Coaching

Air New Zealand

Auckland

On-site

NZD 100,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Staff travel benefits
Flexi-Leave
Learning & development opportunities

Job summary

Air New Zealand seeks a Senior Workforce Planner based at the Auckland Airport Campus to shape workforce strategies and deliver robust planning solutions for complex operations. You will lead planning initiatives, coach teams, and drive continuous improvement to enhance performance and customer outcomes.

You will combine strategic thinking with data-driven analysis, partnering with pilots, cabin crew, ground teams and stakeholders to balance safety, efficiency and commercial priorities.

Qualifications

  • Extensive experience in workforce management with recognised expertise in workforce planning and solving complex planning challenges.
  • Deep knowledge of workforce management practices, including rostering, resourceplanning and training optimisation.
  • Experience supporting either Air resource groups, including Pilots and Cabin Crew, or Ground resource groups, including Airports or Maintenance.
  • Strong analytical capability with the ability to translate complex data into practical recommendations.
  • Strategic thinking skills, with the confidence to challenge assumptions and influence decision making.
  • Sound understanding of regulatory requirements, unionagreementsand workforce optimisation tools.
  • Proven experience coaching others and sharing technicalexpertiseto build team capability.
  • Outstanding communication and stakeholder management skills, with the ability to influence leaders through trusted, evidence-based advice.

Responsibilities

  • Develop and continuously improve workforce plans that support safe, efficient and commercially sustainable airline operations.
  • Partner with cross-functional squads to deliver workforce planning initiatives quickly, effectively and with minimal operational disruption.
  • Use workforce data and analysis to provide trusted advice that influences business decisions and improves planning outcomes.
  • Evaluate workforce initiatives through robust cost-benefit analysis, identifying opportunities to improve productivity, efficiency and value.
  • Present clear insights and recommendations that enable leaders to make confident, evidence-based decisions.
  • Coach and mentor workforce planners, building technical capability and strengthening planning excellence across the chapter.
  • Lead continuous improvement initiatives that simplify processes, reduce complexity and deliver measurable business outcomes.

Skills

Workforce management
Workforce planning
Rostering
Resource planning
Training optimisation
Analytical thinking
Strategic thinking
Regulatory knowledge
Union agreements
Coaching
Stakeholder management
Communication skills

Job description

Air New Zealand seeks a Senior Workforce Planner based at the Auckland Airport Campus to shape workforce strategies and deliver robust planning solutions for complex operations. You will lead planning initiatives, coach teams, and drive continuous improvement to enhance performance and customer outcomes.

You will combine strategic thinking with data-driven analysis, partnering with pilots, cabin crew, ground teams and stakeholders to balance safety, efficiency and commercial priorities.

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