Credit Controller/Senior Credit Controller

Green Gorilla; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Green Gorilla, New Zealand’s leading independent recycling and waste company, is seeking a Credit Controller/Senior Credit Controller to manage a large debtor portfolio and safeguard cash flow. You will work with Operations, Customer Service, Sales and Finance to support sustainable outcomes while meeting KPIs.

The role requires a proactive credit professional with 3+ years in Credit Control or AR, strong negotiation and analytical skills, and experience with WastEdge.

Qualifications

• 3+ years' experience in Credit Control and/or Accounts Receivable (5+ years preferred for Senior Credit Controller appointments).
• Proven experience managing large Trade and Commercial ledger.
• Industry experience is preferred, with WastEdge system experience considered an advantage.
• Strong debt recovery and dispute resolution skills
• Experience working to KPIs and collection targets
• Excellent communication and negotiation capability
• High attention to detail and strong analytical skills

Responsibilities

• Manage and take ownership of a high-volume customer ledger
• Drive collections to achieve monthly targets and optimise cash flow
• Build strong relationships with customers to support timely payments
• Resolve billing queries and disputes efficiently
• Perform complex account reconciliations
• Assess credit risk and recommend limits
• Negotiate payment plans and monitor adherence
• Prepare aged debt reporting and performance insights
• Maintain accurate records within WastEdge (operations system and AR ledger)
• Support month-end Accounts Receivable processes
• Identify rends and opportunities to improve credit processes

Skills

Debt collection

Negotiation

Analytical skills

Communication skills

Attention to detail

Tools

WastEdge

Excel

Job description

At Green Gorilla, we’re not just in waste management — we’re driving environmental change and innovation. As a proudly Kiwi-owned business, we are committed to sustainability, operational excellence, and delivering outstanding service to our customers.

We’re now looking for a Credit Controller/Senior Credit Controller (depending on skills and experience) to play a key role in supporting our financial performance and customer partnerships.

The Role

This is a pivotal position responsible for managing a large, high-volume debtor portfolio, ensuring strong cash flow performance, and minimising credit risk.

You will work as part of a close-knit team of three, collaborating closely with our Operations, Customer Service, Sales, and Finance teams to ensure seamless business operations while contributing to our commitment to a cleaner, more sustainable future.

Key responsibilities include (but are not limited to)

• Manage and take ownership of a high-volume customer ledger
• Drive collections to achieve monthly targets and optimise cash flow
• Build strong relationships with customers to support timely payments
• Resolve billing queries and disputes efficiently
• Perform complex account reconciliations
• Assess credit risk and recommend limits
• Negotiate payment plans and monitor adherence
• Prepare aged debt reporting and performance insights
• Maintain accurate records within WastEdge (operations system and AR ledger)
• Support month-end Accounts Receivable processes
• Identify rends and opportunities to improve credit processes

About You

You’re a proactive, results-driven credit professional who thrives in a fast-paced environment and enjoys working collaboratively across teams.

What you’ll bring

• 3+ years' experience in Credit Control and/or Accounts Receivable (5+ years preferred for Senior Credit Controller appointments).
• Proven experience managing large Trade and Commercial ledger.
• Industry experience is preferred, with WastEdge system experience considered an advantage.
• Strong debt recovery and dispute resolution skills
• Experience working to KPIs and collection targets
• Excellent communication and negotiation capability
• High attention to detail and strong analytical skills

Technical Skills

Advanced Microsoft Excel (Pivot Tables, XLOOKUP, Power Query preferred)

• Strong experience with WastEdge
• Strong reporting and anlaytical capability

This is a fantastic opportunity to work for Green Gorilla – New Zealand’s highly successful independent recycling and waste company that sets the trends of waste services in our country. We are fuelled by ambition, innovation, and kiwi ingenuity to deliver the most sustainable way to manage and process waste, for a cleaner, greener New Zealand.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.