Accounts Receivable/Credit Controller

Waitomo Group; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Job summary

Waitomo Group in New Zealand is seeking an experienced Credit Controller to lead our credit and accounts receivable function, from assessing new credit applications to collections and reconciliations. This hands-on role invites you to challenge current processes, embrace AI and automation, and find smarter ways to work while protecting commercial interests.

You will build strong customer relationships, monitor risk, and provide insights to support sound business decisions within our growing,

Qualifications

• Experience in credit control, accounts receivable or debt management.
• Strong collections and account management capability.
• Confident in assessing credit risk and making sound decisions.
• Strong numerical, reconciliation and analytical skills.
• Comfortable working with systems and financial data.
• Genuine interest in AI and process improvement.
• Strong communication skills and the ability to build effective relationships.

Responsibilities

• Take ownership of customer credit and debt management, including collections and payment arrangements
• Assess credit applications, monitor credit risk and proactively identify concerning trends
• Build strong customer relationships while confidently resolving overdue accounts, queries and disputes
• Maintain accurate accounts through reconciliations, investigation and sound AR management
• Provide meaningful credit insights and reporting to support good commercial decisions
• Challenge how we work — using AI, automation and technology to simplify processes, improve accuracy and create better ways of working

Skills

Credit control

Accounts receivable

Credit analysis

Collections

Analytical skills

Communication

Relationship building

Tech mindset

AI interest

Job description

Take ownership of credit, collections and accounts receivable — and help us rethink how the work gets done.

At Waitomo, we’re Kiwis fuelling Kiwis. We’re proudly family-owned, ambitious, commercially focused and always looking for smarter ways to do things.

We’re looking for an experienced Credit Controller to join our Finance team. This is a hands‑on role for someone who enjoys taking ownership, building good customer relationships and making sure the numbers stack up.

But we’re also looking for more than someone to simply run the existing process.

Like the rest of Waitomo, our Finance team is actively exploring how AI, automation and smarter use of technology can remove repetitive work, improve accuracy and give our people more time to focus on the work that adds real value. There is plenty of opportunity within credit and accounts receivable, and we want this person to help us find it.

The Role

You’ll play an important role in managing our credit and accounts receivable function – from assessing new credit applications and monitoring customer accounts through to collections, reconciliations and resolving payment issues.

You’ll also be encouraged to challenge the way things are currently done, be curious, comfortable with technology and motivated to find a better way.

Key responsibilities include:

• Take ownership of our customer credit and debt management, including collections and payment arrangements
• Assess credit applications, monitor credit risk and proactively identify concerning trends
• Build strong customer relationships while confidently resolving overdue accounts, queries and disputes
• Maintain accurate accounts through reconciliations, investigation and sound AR management
• Provide meaningful credit insights and reporting to support good commercial decisions
• Challenge how we work — using AI, automation and technology to simplify processes, improve accuracy and create better ways of working

About You

You’ll be someone who takes ownership and follows things through. You’re confident dealing with customers, comfortable having firm but respectful conversations, and know how to balance good customer relationships with protecting the commercial interests of the business.

Importantly, you’ll also have a continuous improvement mindset. You’re interested in what technology can do, willing to experiment and learn, and comfortable challenging the status quo when you can see a better way.

You’ll bring:

• Previous experience in credit control, accounts receivable, credit analysis or a similar debt management role
• Strong collections and account management capability
• Confidence assessing credit risk and making sound decisions
• Strong numerical, reconciliation and analytical skills
• Confidence working with systems, financial data and technology
• A genuine interest in AI, automation and process improvement
• Strong communication skills and the ability to build effective relationships

Why Waitomo?

We’re a growing Kiwi business that likes to move quickly, challenge the status quo and get things done.

Our people are expected to take ownership, be curious, compete to win, build trust, embrace innovation and look after their own wellbeing and that of those around them.

You’ll have the opportunity to own an important part of our Finance function while helping shape what the future of credit and accounts receivable looks like at Waitomo.