Credit Control Team Lead

Archway Recruitment; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development opportunities

Job summary

Archway Recruitment is seeking a Credit Control Team Lead to oversee the NZ Auckland-based credit control and accounts receivable function. You will lead a team of Credit Controllers and AR Administrators, driving collections, risk management and process improvement across the function.

The role blends leadership with hands-on credit management, reporting, and stakeholder collaboration across the finance team.

Qualifications

• Ideally a tertiary qualification in Accounting, Finance or related discipline.
• Proven experience leading a credit control and accounts receivable team (3+) within a large/complex organisation.
• Strong knowledge of credit management, collections, risk assessment and receivables processes.
• Advanced Microsoft Excel skills.
• Experience with large-scale ERP systems, ideally Microsoft Dynamics AX.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Continuous improvement mindset and experience reviewing and enhancing processes.
• High attention to detail and strong commercial acumen.
• The ability to influence, coach and develop team members to achieve operational objectives.

Responsibilities

• Lead, mentor and develop the credit and receivables team.
• Drive collection activities and ensure receivables are collected within terms.
• Manage complex, high-value customer accounts.
• Review credit applications, limits and trading terms.
• Monitor and mitigate credit risk across the customer portfolio.
• Maintain PPSR registrations and support insolvency and recovery processes.
• Liaise with collection agencies, liquidators and external stakeholders.
• Prepare receivables reporting, ageing analysis and management insights.
• Complete balance sheet reconciliations and support audit requirements.
• Lead credit-related projects and continuous improvement initiatives.
• Develop and implement performance measures and reporting frameworks.

Skills

Leadership

Credit control

Accounts receivable

Risk management

Advanced Excel

ERP systems

Analytical thinking

Communication

Stakeholder management

Continuous improvement

Education

Accounting/Finance qualification

Tools

Microsoft Dynamics AX

Job description

About The Organisation

Our client is a well-established New Zealand organisation with a nationwide presence and a strong reputation within the industrial and infrastructure sector. Operating across multiple business units, they play a key role in supporting customers throughout New Zealand and are recognised for their commitment to operational excellence, customer service, and continuous improvement.

About The Organisation

Our client is a well-established New Zealand organisation with a nationwide presence and a strong reputation within the industrial and infrastructure sector. Operating across multiple business units, they play a key role in supporting customers throughout New Zealand and are recognised for their commitment to operational excellence, customer service, and continuous improvement.

Due to continued growth and focus on enhancing shared services capabilities, they are seeking an experienced Credit Control Team Lead to join their Auckland-based finance team.

The Role

Reporting to the Shared Services Manager, this leadership position is responsible for overseeing the day-to-day operations of the credit control and accounts receivable function while leading a team of Credit Controllers and Accounts Receivable Administrators.

This role offers a blend of people leadership, credit risk management, stakeholder engagement, and process improvement. You will be responsible for ensuring strong collection performance, minimising commercial risk, supporting customer relationships, and driving efficiencies across the function.

Key Responsibilities Include

• Leading, mentoring and developing the credit and receivables team
• Driving collection activities and ensuring receivables are collected within agreed terms
• Managing complex, high-value and key customer accounts
• Reviewing credit applications, credit limits and trading terms
• Monitoring and mitigating credit risk across the customer portfolio
• Maintaining PPSR registrations and supporting insolvency and recovery processes
• Liaising with collection agencies, liquidators and external stakeholders when required
• Preparing receivables reporting, ageing analysis and management insights
• Completing balance sheet reconciliations and supporting audit requirements
• Leading credit-related projects and contributing to continuous improvement initiatives
• Developing and implementing performance measures and reporting frameworks

Role Requirements

To Be Successful In This Position, You Will Bring

• Ideally a tertiary qualification in Accounting, Finance or a related discipline
• Proven experience leading a credit control and accounts receivable team (3+) within a large or complex organisation
• Strong knowledge of credit management, collections, risk assessment and receivables processes
• Advanced Microsoft Excel skills
• Experience working with large-scale ERP systems, ideally Microsoft Dynamics AX or a similar platform
• Strong analytical and problem-solving capabilities
• Excellent communication and stakeholder management skills
• A continuous improvement mindset and experience reviewing and enhancing processes
• High attention to detail and strong commercial acumen
• The ability to influence, coach and develop team members to achieve operational objectives

Exposure to the construction, infrastructure, manufacturing, industrial or related sectors would be advantageous but is not essential.

What's in it for You?

• Lead an established team within a large and respected New Zealand organisation
• Broad scope across leadership, operations, risk management and process improvement
• Opportunity to make a visible impact on business performance and cash flow outcomes
• Collaborative and supportive finance leadership team
• Stable business with a strong national footprint
• Ongoing professional development and career growth opportunities
• Flexible working arrangements and a positive team culture - 3 days in office | 2 WFH

Please note we can only consider candidates with valid permanent NZ working rights at this time.