Credit Controller

Artesia General Hospital; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Wellbeing support

Flexible working

Parental leave

Transport benefit

Additional annual leave

Tech provided

Job summary

Russell McVeagh in Auckland is seeking a Credit Controller to join our National Finance team. You will support the accounts receivable process and help maintain up-to-date customer records to support cash flow.

The successful candidate will have at least three years in credit control, strong numeracy, excellent communication, and proficiency in Excel and finance systems. This fast-paced role offers a collaborative environment at a premier firm.

Qualifications

• Minimum three years' experience in a credit control role.
• Experience in a legal, accounting, consulting or other partnership-based professional services firm strongly preferred.
• Confident and professional communication skills (including excellent phone manner).
• Be methodical and organised, with high attention to detail.
• Highly numerate.
• Demonstrated ability to work with discretion and maintain confidentiality.

Responsibilities

• Assisting with cash collections and client credit checks.
• Reconciling invoices with payments and identifying discrepancies.
• Maintain accurate records and filing within our document management system.
• Assist with sending monthly statements.
• Resolve billing discrepancies and disputes with internal teams and clients.
• Identify and recommend process improvements to enhance AR efficiency.

Skills

Credit control

Cash collections

Excel

Financial systems

Tools

Aderant

Elite

Microsoft Office

Job description

About the role

We are looking for a Credit Controller superstar to join our National Finance team. You will be responsible for supporting the accounts receivable process and maintaining up-to-date customer account records. Working closely with our Credit and Collections Manager, this role plays a key part in maintaining the firm’s cash flow and minimising credit risk.

Key accountabilities:

• Assisting the Credit and Collections Manager with cash collections and client credit checks.
• Reconciling invoices with payments received to ensure accuracy and identify any discrepancies.
• Maintain accurate records and filing within our document management system.
• Assist with the sending of monthly statements.
• Resolve billing discrepancies and disputes in coordination with internal teams and clients.
• Identify and recommend process improvements to enhance the efficiency of the accounts receivable function.
• Provide backup and support to the Credit and Collections Manager and the wider finance team

About you

If you are looking for an opportunity to work within a supportive, ambitious fast pace and energetic team and would like to join an award-winning full-service firm, we would like to hear from you.

The successful candidate will have:

• Minimum three years' experience in a credit control role.
• Experience in a legal, accounting, consulting or other partnership-based professional services firm strongly preferred.
• Confident and professional communication skills (including excellent phone manner).
• Be methodical and organised, with high attention to detail.
• Highly numerate.
• Demonstrated ability to work with discretion and maintain confidentiality, particularly in a professional services or legal environment.
• Be organised and able to prioritise and manage several tasks at once to achieve deadlines.
• Have a ‘can do’ attitude, go the extra mile, a team player.
• Proficient in Microsoft Office Suite, particularly Excel; experience with financial or practice management systems (e.g. Aderant or Elite) is advantageous

Why join us?

Russell McVeagh is New Zealand's premier law firm, advising on the country's most significant and complex legal matters, many of which have cross-border considerations. Our award-winning lawyers are internationally recognised for their depth of experience, and our Business Services team play a critical role in enabling that work.

With offices in Auckland | Tāmaki Makaurau, Wellington | Te Whanganui-a-Tara and Queenstown | Tāhuna, we act for leading corporates, financial institutions and government agencies on matters that help shape New Zealand’s economy and infrastructure.

Our national Business Services team supports the firm across areas including people and culture, marketing, communications, business development and client experience, IT, finance and business analysis, hospitality and events, reception and general business support.

Our values ofRespect | Manaaki, Curiosity | Māhirahira, Excellence | Whai hiranga and Tenacity | Whakapau kaha reflect who we are and how we work together.

Benefits

We offer a range of benefits designed to support our people to perform at their best:

• Wellbeing support– An annual allowance to invest in what matters most to you, alongside access to confidential counselling services and a range of wellbeing resources.
• Flexible working– Support to work your way, including a home office allowance to help set you up for success wherever you work.
• Family support– Generous parental leave and structured support to help you transition into and out of parenthood with confidence.
• Making life easier– Public transport benefit through our employee platform, plus late-night travel support and meals when you need it.
• Time off, your way– The flexibility to swap public holidays to suit your cultural celebration preferences, and the option to purchase up to five additional days of annual leave.
• Tools to thrive– High-quality, firm-provided technology, including a mobile and plan, so you can stay connected and do your best work.

We are committed to fostering a supportive and inclusive workplace. Our firm is invested in achieving transformational change and having a positive impact. Our 2025 Environment, Social and Governance (ESG) Overview outlines our firm's progress on our commitment towards helping to shape a sustainable and thriving Aotearoa New Zealand.