Credit Controller

Hunter Campbell; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working - up to 2 days from 2

Hauora wellbeing program

Additional purchased leave after 12m

Learning and development support

Employee referral bonuses and retail

Fresh fruit and biscuits

Job summary

Kotahi is seeking a Credit Controller to join their high-performing Finance team in New Zealand. You will manage the end-to-end credit control process for all customers, ensuring timely collections and accurate debtor management while building strong internal and external relationships.

You will handle invoicing, dispute resolution, customer queries, reconciliations, and risk monitoring, with a focus on continuous improvement and process consistency.

Qualifications

• 4+ years in end-to-end credit control and accounts receivable.
• Strong understanding of AR systems, processes and reporting.
• Ability to manage high-volume debtor accounts and resolve discrepancies.
• Clear and effective communication skills.
• Detail-oriented mindset with drive for continuous improvement.

Responsibilities

• Invoicing & Collections: manage outstanding debts, resolve billing disputes, and process receipts.
• Customer Relationship Management: act as first point of contact for payment and account queries.
• Reconciliation & Reporting: perform regular debtor reconciliations and report on aged receivables.
• Managing Credit Risk: assess creditworthiness, set limits, and monitor payment behaviour.
• Customer Onboarding: support documentation and credit checks during onboarding.
• Continuous Improvement: drive process improvements and ensure consistency in credit control practices.

Skills

Accounts receivable

AR systems

Communication

Detail oriented

Education

Diploma in Accounting or business studies

Tools

AR software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Kotahi is on a mission to empower New Zealand businesses to compete and thrive on the world stage. If you're a detail-oriented credit control professional ready to make a real impact, this is your opportunity to help shape their financial success and support their customers.

About Kotahi

Kotahi enable New Zealand businesses to win globally by delivering best-in-class, digitally powered supply chain solutions. Their name means “standing together as one,” and their values reflect that unity: We Before I, Seek to Understand, Discover Opportunities, and Driven to Deliver.

They celebrate diversity, champion wellbeing through their Hauora program, and foster a culture of inclusion, innovation, and continuous growth.

About the Opportunity

We’re looking for a Credit Controller to join their high-performing Finance team. In this role, you’ll be responsible for the end-to-end credit control process for all customers, ensuring timely collections, accurate debtor management, and strong internal and external relationships.

You’ll be responsible for:

• Invoicing & Collections: Managing outstanding debts, resolving billing disputes, and processing receipts
• Customer Relationship Management: Acting as the first point of contact for payment and account queries
• Reconciliation & Reporting: Performing regular debtor reconciliations and reporting on aged receivables
• Managing Credit Risk: Assessing creditworthiness, setting limits, and monitoring payment behaviour
• Customer Onboarding: Supporting documentation and credit checks during onboarding
• Continuous Improvement: Driving process improvements and ensuring consistency in credit control practices

Kotahi is on a mission to empower New Zealand businesses to compete and thrive on the world stage. If you're a detail-oriented credit control professional ready to make a real impact, this is your opportunity to help shape their financial success and support their customers.

About Kotahi

Kotahi enable New Zealand businesses to win globally by delivering best-in-class, digitally powered supply chain solutions. Their name means “standing together as one,” and their values reflect that unity: We Before I, Seek to Understand, Discover Opportunities, and Driven to Deliver.

They celebrate diversity, champion wellbeing through their Hauora program, and foster a culture of inclusion, innovation, and continuous growth.

About the Opportunity

We’re looking for a Credit Controller to join their high-performing Finance team. In this role, you’ll be responsible for the end-to-end credit control process for all customers, ensuring timely collections, accurate debtor management, and strong internal and external relationships.

You’ll be responsible for:

• Invoicing & Collections: Managing outstanding debts, resolving billing disputes, and processing receipts
• Customer Relationship Management: Acting as the first point of contact for payment and account queries
• Reconciliation & Reporting: Performing regular debtor reconciliations and reporting on aged receivables
• Managing Credit Risk: Assessing creditworthiness, setting limits, and monitoring payment behaviour
• Customer Onboarding: Supporting documentation and credit checks during onboarding
• Continuous Improvement: Driving process improvements and ensuring consistency in credit control practices

About You

You’re not just great with numbers, you’re a proactive problem solver who builds strong relationships and thrives in a fast-paced environment. You bring:

• 4+ years’ experience in end-to-end credit control and accounts receivable
• Strong understanding of AR systems, processes, and reporting
• Ability to manage high-volume debtor accounts and resolve discrepancies
• Clear and effective communication skills
• A detail-oriented mindset with a drive for continuous improvement
• Knowledge of accounts receivable cycles (Diploma in Accounting or business studies preferred)
• Experience in supply chain, shipping, or logistics is a bonus but not essential

Why Join Kotahi?

Kotahi offer a compelling benefits package including:

• Flexible working - up to 2 days from home weekly
• Wellbeing leave and access to their Hauora platform for you and your whānau
• Additional purchased leave after 12 months
• Learning and development support including LinkedIn Learning and study assistance
• Employee referral bonuses and retail discounts
• Fresh fruit and biscuits to fuel your day

Be the Expert Who Keeps Kotahi Moving

If you're driven to deliver, passionate about credit control, and ready to stand together with a team making a global impact - we’d love to hear from you.