Court Registry Support Officer

Nz Ministry Of Justice; Auckland; On-site; NZD 56,000 - 74,000; Full time

Benefits offered by this job

Online professional development

Inclusive networks

Job summary

The Ministry of Justice’s District Court, Manukau is seeking a Court Registry Support Officer to assist day-to-day court administration and customer service. You will work with Court Registry Officers and judges, handling case files, documents, and juror support.

Key duties include efficient customer service, courtroom support, bilingual communication in English and Te Reo Māori, and general admin such as scanning, filing, and mail management.

Qualifications

• Proven customer service experience.
• Confident, able to multitask, flexible and adaptable to change.
• Motivated to learn and take on new tasks.

Responsibilities

• Provide timely and efficient customer service.
• Support Judges and Court Registry Officers in and out of the courtroom.
• Assist in introducing Judges/Judicial Officers into court (English and Te Reo Māori).
• Support the jury service function and jurors for trial hearings.
• Provide general administrative support (photocopying, scanning, filing).
• Manage incoming/outgoing mail and evidence exhibits; data entry.

Skills

Customer service

Multitasking

Adaptability

Flexibility

Learning mindset

Job description

Court Registry Support Officer Justice Service Criminal – District Court, Manukau Tāmaki Makaurau/Auckland Permanent, fulltime position available!

Te Haeata/The Opportunity

As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Duties will include visits to the local Prison once every two weeks, location is District Court Manukau. You will work closely with Court Registry Officers and support them while they take Court and manage case files.

Day to day, your tasks will include but are not limited to:

• providing timely and efficient customer service
• supporting Judges and Court Registry Officers both in and out of the courtroom
• introducing Judges/Judicial Officers into court (in both English and Te Reo Māori)
• support the jury service function and the jurors themselves for trial hearings
• providing general administrative support for Court Registry Officers, including photocopying, scanning, and filing
• managing the incoming and outgoing mail
• managing evidence exhibits
• data entry
• providing support and advice to our diverse customer base.

Ō pūkenga/Skills and Experience

To be successful in this role, you will have proven customer service experience. You will need to be confident, able to multitask, flexible and easily adapt to change. You will also enjoy a challenge and be motivated to learn.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be.

• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $56,343 to $74,416 – the appointing salary will be based on skills and experience.