Court Registry Officer

Public Defence Service - New Zealand; Whangarei; Vor Ort; NZD 61.000 - 81.000; Vollzeit

Benefits dieser Stelle

4.4 weeks holiday

Online PD portal

Inclusive networks

Zusammenfassung

Ministry of Justice in Whangārei on Te Tai Tokerau is seeking a Court Registry Officer – Justice Service to support the efficient operation of the District and High Court. You will coordinate with Judges in court and chambers, and work with multiple stakeholders to deliver people-centred justice services.

Your role involves court taking, case management, and delivering confident customer service across face-to-face, phone, and email channels while maintaining high accuracy in all tasks.

Qualifikationen

• detail orientated and observant – the court has many different processes and case information needs to be accurate
• self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Aufgaben

• Court Taking – facilitate running the court, including introducing Judges in English and Te Reo Maori, and coordinating with Judges in Courtroom and Chambers
• Case Management – ensure judiciary and case parties have all needed information and logistics for timely hearings
• Customer Service – handle queries via face-to-face, phone or email interactions and respond with confidence

Kenntnisse

detail orientated

self-aware

multi-task

willing to learn

resilience

Jobbeschreibung

Court Registry Officer – Justice Service Te Tai Tokerau, District & High Court Whangārei

Permanent, fulltime

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks required in the CRO role include but is not limited to

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.

Ō Pūkenga/Skills And Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

• detail orientated and observant – the court has many different processes and case information needs to be accurate
• self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō Mātou/About Us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.

Benefits

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.

Application Deadline

Applications close on Monday 19 October 2026; however, we will be reviewing CVs as they come in.