Court Registry Support Officer

Ministry Of Justice; Auckland; On-site; NZD 56,000 - 74,000; Full time

Job summary

Ministry of Justice in Auckland is seeking a Court Registry Support Officer – Justice Service Criminal for the District Court, Manukau. This permanent, full-time role supports day-to-day court operations, assists Registry Officers and judges, and provides customer service.

You will visit the local prison biweekly, manage case files and mail, handle exhibits, data entry, and provide general admin support, with duties performed in English and Te Reo Māori where required.

Qualifications

• Proven customer service experience.
• Ability to multitask and adapt to change.
• Willingness to visit a local prison biweekly.

Responsibilities

• Provide timely and efficient customer service.
• Support Judges and Court Registry Officers in and out of the courtroom.
• Assist in introducing Judges into court in English and Te Reo Māori.
• Support jury service and jurors during trial hearings.
• Provide general admin support including photocopying, scanning and filing.
• Manage incoming and outgoing mail and evidence exhibits.
• Data entry and support for diverse customers.

Skills

Customer service

Multitasking

Flexibility

Adaptability

Job description

Job Description

Court Registry Support Officer Justice Service Criminal – District Court, Manukau Tāmaki Makaurau/Auckland

Permanent, fulltime position available!

Te Haeata/The Opportunity

As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Duties will include visits to the local Prison once every two weeks, location is District Court Manukau. You will work closely with Court Registry Officers and support them while they take Court and manage case files.

Day to day, your tasks will include but are not limited to:

• providing timely and efficient customer service


• supporting Judges and Court Registry Officers both in and out of the courtroom


• introducing Judges/Judicial Officers into court (in both English and Te Reo Māori)


• support the jury service function and the jurors themselves for trial hearings


• providing general administrative support for Court Registry Officers, including photocopying, scanning, and filing


• managing the incoming and outgoing mail


• managing evidence exhibits


• data entry


• providing support and advice to our diverse customer base.

Ō pūkenga/Skills and Experience

To be successful in this role, you will have proven customer service experience. You will need to be confident, able to multitask, flexible and easily adapt to change. You will also enjoy a challenge and be motivated to learn.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• an online professional development portal


• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $56,343 to $74,416 – the appointing salary will be based on skills and experience.