Court Registry Officer

Ministry of Justice - New Zealand; Auckland; Sur place; NZD 61 000 - 81 000; Plein temps

Avantages offerts par ce poste

Online professional development portal

Inclusive networks

Résumé du poste

The Ministry of Justice in Auckland is seeking a Court Registry Officer for Civil and Family matters. You will support the Court's operation, liaise with Judges in court and chambers, and deliver responsive customer service to diverse participants.

Key tasks include Court Taking, Case Management, and handling inquiries by face-to-face, phone or email, ensuring accurate information and smooth processes.

Qualifications

• Detail oriented and observant; accuracy in court processes and case information.
• Self-aware; able to work individually and as part of a team across varied situations.
• Multi-task; manage conflicting priorities and switch tasks quickly.
• Willing to learn; adapt to evolving legislation and court processes.
• Resilience; handle sensitive cases and variable volumes.

Responsabilités

• Court Taking – facilitate court proceedings, introduce Judges, assist in Court and Chambers, manage jurors and admin.
• Case Management – ensure judiciary and parties have necessary information and logistics are in place for timely hearings.
• Customer Service – handle inquiries face to face, by phone or email with confidence.

Connaissances

Detail oriented

Self-aware

Multi-task

Willing to learn

Resilience

Description du poste

Job Description

Tāmaki Makaurau/Auckland.

Permanent, and Fixed-term positions available!

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Court Registry Officer – Justice Services Civil and Family, District Court

Tāmaki Makaurau/Auckland.

Permanent, and Fixed-term positions available!

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks required in the CRO role include but is not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.

Ō Pūkenga/Skills And Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• detail orientated and observant – the court has many different processes and case information needs to be accurate
• self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō Mātou/About Us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

He aha ngā paingi o tēnei mahi mōu/What's great about working here

Benefits

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.

Applications close on Friday 30 October; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact [e-mail] and include “MOJ/1953496” (job number) in your subject line.