Court Registry Officer

Marketplace; Auckland; Hybrid; NZD 61,000 - 81,000; Full time

Benefits offered by this job

Online PD portal

Inclusive networks

Job summary

Ministry of Justice in Auckland is recruiting a Court Registry Officer for the Civil & Family Jurisdiction at the District Court Manukau. You will support court operations, liaise with Judges, jurors, and court staff, and help ensure information flows smoothly for timely hearings.

The role requires attention to detail, strong communication, and the ability to multitask in a busy court environment, with a commitment to people-centred justice services.

Qualifications

• Detail oriented and observant; accuracy in court processes.
• Self-aware with ability to work individually and in a team.
• Ability to manage multiple tasks while adapting to changing processes.

Responsibilities

• Court Taking – facilitate running the court, introduce Judges, coordinate with Judges in Courtroom and Chambers.
• Case Management – ensure judiciary and parties have necessary information and logistics for timely hearings.
• Customer Service – handle face-to-face, phone, and email inquiries with professionalism.

Skills

Detail orientation

Observant

Self-awareness

Multi-tasking

Willingness to learn

Resilience

Job description

## Mō tēnei tūranga mahi | About this role**Court Registry Officer – Civil & Family Jurisdiction, District Court Manukau, Tāmaki Makaurau/Auckland****Permanent, Fulltime position available!****Te Haeata/The Opportunity**In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.The tasks required in the CRO role include but is not limited to:* Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.* Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.* Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.**Ō pūkenga/Skills and Experience**With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.To be successful, you will need to be* **detail orientated and observant** – the court has many different processes and case information needs to be accurate* **self-aware** –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations* **multi-task** –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly* **willing to learn** – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital* **resilience** – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.**Mō mātou/About us**At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.**He aha ngā painga o tēnei mahi mōu/What's great about working here**We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:* an online professional development portal* access to a variety of inclusive and proactive networksSee our full range of benefits here.With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.**Utu ā-tau/Salary**The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.**Tono mai/Apply**You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.**Applications close on Tuesday 3 November; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.**If you have any questions, please contact [e-mail] and include “MOJ/1953701” (job number) in your subject line.