Court Registry Officer

Ministry of Justice (New Zealand); Auckland; Presencial; NZD 61 000 - 81 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Online professional development

Resumo da oferta

Ministry of Justice (New Zealand) seeks a Court Registry Officer for the Civil and Family services at the District Court in Tāmaki Makaurau/Auckland. The role involves facilitating court sessions, liaising with Judges, and supporting the judiciary in courtroom operations and case management.

You will handle customer inquiries across in-person, phone, and email channels, ensuring accurate information and smooth processes in a fast-paced environment. Permanent and fixed-term positions available.

Qualificações

• Bedetail orientated and observant in handling court processes and information.
• Ability to multitask and manage conflicting priorities in a court environment.
• Willingness to learn legislation and court processes as they evolve.
• Demonstrates resilience when working with sensitive cases and high volume.

Responsabilidades

• Court Taking: facilitate court proceedings, introduce Judges in English and Te Reo Māori, support Judges in Courtroom and Chambers.
• Case Management: ensure parties have information and logistics for timely hearings.
• Customer Service: engage with customers via face-to-face, phone, or email and handle inquiries.

Conhecimentos

Detail-oriented

Observant

Multitasking

Willing to learn

Resilience

Descrição da oferta de emprego

Court Registry Officer - Justice Services Civil and Family, District Court Tāmaki Makaurau/Auckland.Permanent, and Fixed-term positions available!

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks required in the CRO role include but is not limited to:

• Court Taking - this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management - taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.
• Customer Service - interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions - so you will need to be confident with all methods.

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

To be successful, you will need to bedetail orientated and observant - the court has many different processes and case information needs to be accurateself-aware -our participants are unique, and you will be confident working, both individually and as a team, across a range of situationsmulti-task -some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quicklywilling to learn - legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capitalresilience - there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

He aha ngā painga o tēnei mahi mōu/What's great about working here

• an online professional development portalaccess to a variety of inclusive and proactive networks See our full range of benefits here.

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.