Contract Manager

Millennium; Christchurch; On-site; NZD 39,000 - 47,000; Full time

Job summary

Millennium Services Group in Christchurch is seeking an experienced night operations supervisor to lead our cleaning teams across Christchurch and Timaru. You’ll visit sites, check quality, resolve issues, and ensure the 8:00 PM to 2:00 AM shift runs smoothly from Wednesday to Sunday.

This hands-on role requires strong leadership, rostering, safety focus, and the ability to coordinate multiple sites, manage staff, and respond to client requests while maintaining service standards.

Qualifications

• Previous commercial cleaning experience.
• Experience leading or supervising frontline teams.
• Must be flexible with varying start and finish times.

Responsibilities

• Lead, support and mentor our night cleaning teams.
• Coordinate evening operations across multiple Christchurch sites.
• Conduct site visits, quality inspections and spot checks.
• Ensure cleaning standards, KPIs and client expectations are achieved.
• Act as the first point of contact for evening operational matters.
• Organise shift coverage and respond to unexpected absences.
• Support rostering and workforce planning.
• Deliver consumables and equipment to sites when required.
• Support recruitment, onboarding and training.
• Ensure equipment is maintained and used correctly.
• Maintain strong health and safety standards.
• Respond to client requests and resolve issues quickly.
• Identify opportunities to improve service delivery.

Skills

Night shift leadership

Team supervision

Quality inspections

Health & safety

Rostering

Time management

Communication

Tools

Roster software

Basic computer systems

Job description

About Us:

Millennium Services Group is one of New Zealand & Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, which enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com.

The Role

This is a hands-on leadership position where you’ll be visible across our Christchurch and Timaru sites, supporting our frontline teams and making sure the night operation runs smoothly.

You won’t spend your night sitting behind a desk. You’ll be visiting sites, checking quality, supporting your people, responding to operational issues and making decisions to keep services running.

Wednesday-Sunday: 8:00PM to 2:00AM | $30.00 per hour

What You’ll Be Doing

• Lead, support and mentor our night cleaning teams
• Coordinate evening operations across multiple Christchurch sites
• Conduct site visits, quality inspections and spot checks
• Ensure cleaning standards, KPIs and client expectations are achieved
• Act as the first point of contact for evening operational matters
• Organise shift coverage and respond to unexpected absences
• Support rostering and workforce planning
• Deliver consumables and equipment to sites when required
• Support recruitment, onboarding and training
• Ensure equipment is maintained and used correctly
• Maintain strong health and safety standards
• Respond to client requests and resolve issues quickly
• Identify opportunities to improve service delivery

About You

We’re looking for someone who is reliable, confident and comfortable taking ownership.

You’ll ideally bring:

• Previous commercial cleaning experience
• Experience leading or supervising frontline teams
• Strong leadership and people-management skills
• The confidence to make decisions and solve problems independently
• Excellent organisation and time-management skills
• The ability to prioritise across multiple sites in a fast-moving environment
• Experience coaching and training team members
• Good knowledge of commercial cleaning methods, machinery and products
• A sound understanding of workplace health and safety
• Experience with rostering, stock management and basic computer systems
• Strong communication skills and the ability to build positive relationships with clients and employees
• A proactive approach and pride in delivering great service
• Must be flexible with varying start and finish times.

Make the night operation yours

If you’re an experienced cleaner or supervisor ready for more responsibility, this role gives you the opportunity to lead people, manage an operation and make a visible impact across our Christchurch and Timaru sites.

Job ID: A9XPG

Why Join Us?

By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us!

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

#hiringnow