Conferences & Events Lead — MICE & Banquets

Aotearoa New Zealand Association of Social Workers; Auckland; On-site; NZD 52,000 - 78,000; Full time

Job summary

Crowne Plaza Auckland is seeking a Conferences & Events Coordinator to manage pre-event components of the Meetings Cycle and convert organic MICE inquiries. You will coordinate space, liaise with Reservations, and work with the Crowne Meetings team to ensure seamless delivery.

You will have a Diploma or Bachelor's in Hospitality or related field and at least 2 years' hotel experience, with strong sales, client management, and negotiation skills. The role offers growth within IHG's global network.

Qualifications

• Diploma or Bachelor's Degree in Hospitality or Hotel Management, Sales and Events or related field is preferred
• 2 years of related experience within a hotel capacity
• Experience with Opera, Delphi or other hotel system is preferred for the role

Responsibilities

• Create and drive your development plan in line with performance development outcomes
• Ensure hotels and departments are aware of the clients expectations to ensure smooth delivery and activation
• Ensure all meetings inquiries are handled within meeting success standard procedures
• Work with the Crowne Meetings team to coordinate the allocation of space for the conference and associated events
• Liaise with the Reservations Department for room availability and room preference
• Record all sales activities within Delphi MPE
• Follow up and negotiate on sales leads and business quoted to ensure business is secured
• Liaise with the Food & Beverage Manager and the Executive Chef on the pricing and preparation of banquet menus, and beverages and wine lists

Skills

Sales skills

Client management

Negotiation

Communication

Organization

Problem solving

Education

Diploma or Bachelor's Degree in Hospitality or Hotel Management, Sales and Events or related field

Tools

Opera

Delphi MPE

Job description

Crowne Plaza Auckland is seeking a Conferences & Events Coordinator to manage pre-event components of the Meetings Cycle and convert organic MICE inquiries. You will coordinate space, liaise with Reservations, and work with the Crowne Meetings team to ensure seamless delivery.

You will have a Diploma or Bachelor's in Hospitality or related field and at least 2 years' hotel experience, with strong sales, client management, and negotiation skills. The role offers growth within IHG's global network.