Conference & Events Specialist

Fable Hotels and Resorts; Dunedin; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth

Rewards program

Flexible schedule

Online courses

Corporate discounts

Job summary

Fable Hotels and Resorts Dunedin, South Island, invites applications for a Conference and Events Coordinator to deliver seamless conference, events, and group bookings experiences. You will coordinate venues, manage client visits, and ensure post-event follow-up to build loyalty.

The role requires hospitality/event background, excellent English, strong organization and communication skills, and flexibility for weekends and night shifts.

Qualifications

• Previous hospitality/event experience
• Excellent command of English (verbal and written)
• Strong organisational skills with attention to detail
• Strong communication and relationship-building abilities
• Proactive, hands-on approach with ability to support F&B operations
• Flexibility to work on a rotating roster, including weekends, public holidays, and night shifts

Responsibilities

• Coordinate events, meetings, and group bookings effectively
• Support the portfolio Sales team and conduct client site visits
• Conduct post-event follow up with clients to gather feedback and secure client loyalty
• Collaborate closely with all hotel departments and Corporate office
• Accurate billing and cash-up procedures
• Maintain procedures to ensure high standard of customer service and satisfaction
• Prepare and plan for events and shifts
• Ensure health and safety of guests and team
• Work with the team to improve standards and procedures
• Handle guest complaints efficiently and effectively

Skills

Hospitality experience

Event coordination

English proficiency

Organizational skills

Customer service

NZ work eligibility

Tools

POS systems

Job description

Fable Hotels and Resorts Dunedin, South Island, invites applications for a Conference and Events Coordinator to deliver seamless conference, events, and group bookings experiences. You will coordinate venues, manage client visits, and ensure post-event follow-up to build loyalty.

The role requires hospitality/event background, excellent English, strong organization and communication skills, and flexibility for weekends and night shifts.