Conference Centre Hospitality Coordinator

Lever, Inc.; Auckland; Sur place; NZD 41 000 - 69 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage

Permanent full‑time position

Résumé du poste

Portofino Viaduct is seeking an experienced Restaurant Manager to lead day‑to‑day operations, drive service excellence and supervise staff across a busy Auckland restaurant. The role calls for confidence, energy and professional leadership to maintain high standards in food quality and customer experience.

You will recruit, train and develop the team, manage rosters and inventory, collaborate with owners and chefs, and contribute to menu development while ensuring regulatory compliance and

Qualifications

• At least 2 years' relevant restaurant management experience.
• Manager's Certificate or LCQ, or the ability to obtain one.
• Experience with European cuisine and wine.
• Experience working in a busy hospitality environment.
• Strong leadership, communication and organisational skills.

Responsabilités

• Leading by example and motivating the team to maintain a high‑performing work culture.
• Managing and coordinating daily restaurant operations.
• Recruiting, training, developing and supervising staff.
• Creating and implementing staff training and development plans.
• Maintaining consistently high standards of customer service.
• Preparing staff rosters and managing staffing requirements.
• Managing purchasing, stock control and inventory.
• Working closely with owners, management and chefs to improve the business.
• Assisting with menu development and implementation.
• Ensuring compliance with relevant regulations, policies and quality standards.
• Preparing and reviewing operational reports for the Directors.
• Continuously reviewing and improving restaurant processes and procedures.
• Building industry relationships and contributing to the venue's reputation.

Connaissances

Restaurant management

Leadership

Staff training

Operations management

Customer service

Communication

Team motivation

Formation

Manager's Certificate or LCQ

Description du poste

Portofino Viaduct is looking for an experienced, enthusiastic and passionate Restaurant Manager to join our team.

Company: Kika Limited T/A Portofino Viaduct

Location: Auckland Central

Employment Type: Full Time, Permanent

Minimum hours: 30 per week (typical 40 hours per week, minimum guaranteed 30 hours)

Portofino is a well-established Italian restaurant known for its warm, welcoming atmosphere, quality Italian cuisine and strong focus on hospitality. We are looking for someone who shares our passion for creating an exceptional dining experience and who can lead a team with confidence, energy and professionalism.

This is a full-time, permanent position, generally working around 40 hours per week, with a minimum guarantee of 30 hours per week. The restaurant operates Monday to Sunday, including public holidays, with shifts scheduled between 10:00 am and 11:00 pm.

Two positions are available.

About the Role

As Restaurant Manager, you will be responsible for the day-to-day operation of the restaurant, leading the team and ensuring consistently high standards across service, food quality and customer experience.

Your responsibilities will include:

• Leading by example and motivating the team to maintain a positive, high‑performing work culture
• Managing and coordinating daily restaurant operations
• Recruiting, training, developing and supervising staff
• Creating and implementing staff training and development plans
• Maintaining consistently high standards of customer service
• Preparing staff rosters and managing staffing requirements
• Managing purchasing, stock control and inventory
• Working closely with the owners, management and chefs to continually improve the business
• Assisting with menu development and implementation
• Ensuring compliance with relevant regulations, policies and quality standards
• Preparing and reviewing operational reports for the Directors
• Continuously reviewing and improving restaurant processes and procedures
• Building industry relationships and contributing to the venue's reputation and profile
• Representing Portofino at relevant food and industry events
• Supporting the continued development of Portofino's food, service and hospitality offering

About You

We are looking for someone who is confident, reliable and passionate about hospitality, with the ability to lead a busy restaurant and inspire a team.

You will ideally have:

• At least 2 years' relevant restaurant management experience
• A Manager's Certificate or LCQ, or the ability to obtain one
• Experience and/or familiarity with European cuisine and wine
• Experience working in a busy hospitality environment
• Strong leadership, communication and organisational skills
• The ability to motivate, train and develop a team
• A positive, hands‑on and can‑do attitude
• Excellent customer service skills
• The physical ability to work on your feet for extended periods
• A reliable and professional approach to work

What We Offer

• Portofino offers a supportive and professional environment where you can develop your skills, build your hospitality career and play an important role in the continued growth of the restaurant.
• Competitive salary of $32 – $33 per hour depending on experience, with a minimum of 35 work hours per week (maximum of 50 hours). If you are an experienced hospitality leader who loves great service, enjoys working with people and wants to be part of something new, we'd love to hear from you.