Hospitality Superstar

Wai-Hospitality-Group; Queenstown; On-site; NZD 34,000 - 39,000; Full time

Benefits offered by this job

Staff meals

Staff discount

Accommodation assistance

Career progression

Professional development

Job summary

Wai Hospitality Group is seeking Hospitality Superstars to join three Queenstown venues—Public Italian Kitchen, Finz Seafood & Grill, and Bella Cucina. You will deliver warm, professional service and contribute to busy, guest-focused shifts across a dynamic team.

We value a genuine passion for food and hospitality, excellent communication, and teamwork. Benefits include competitive hourly pay, full-time permanent employment, rostered shifts, staff meals, and 40% staff discount across Wai venues.

Qualifications

• 6–12 months experience in hospitality or similar role involving customer service and sales.
• A genuine passion for food and hospitality.
• Passionate about customer service and committed to high standards.
• Excellent communication and teamwork skills.

Responsibilities

• Deliver exceptional guest experiences through friendly, professional service.
• Welcome guests, take orders, and serve food and beverages.
• Work as part of a high-performing team to keep service running smoothly.
• Maintain high standards of presentation, food safety, and health and safety.
• Contribute to customer satisfaction and the achievement of restaurant goals.

Skills

Customer service

Communication skills

Teamwork

Sales

Job description

Public Italian Kitchen | Finz Seafood & Grill | Bella Cucina

Hospitality Superstars | Queenstown | Part & Full-time | Permanent

Passionate about great food? So are we.

Wai Hospitality Group operates three of Queenstown's most established restaurants - Public Italian Kitchen, Finz Seafood & Grill, and Bella Cucina. Each venue has its own style and identity, but we all share the same philosophy - exceptional food, genuine hospitality, and a positive team culture.

We're looking for Hospitality Superstars who take pride in delivering exceptional guest experiences, bring energy and professionalism to every shift, and enjoy working in a fast-paced, high-performing restaurant environment. If you're passionate about hospitality, committed to high standards, and looking to build a long-term career with one of Queenstown's leading hospitality groups, we'd love to hear from you.

What you'll be doing

• Deliver exceptional guest experiences through friendly, professional service.
• Welcome guests, take orders, and serve food and beverages.
• Work as part of a high-performing team to keep service running smoothly.
• Maintain high standards of presentation, food safety, and health and safety.
• Contribute to customer satisfaction and the achievement of restaurant goals.

What we're looking for

• Minimum 6 - 12 months experience in hospitality or similar role involving customer service and sales.
• A genuine passion for food and hospitality.
• Passionate about customer service and committed to high standards.
• Excellent communication and teamwork skills.

What we offer

• Competitive pay $25.00-$28.00 per hour, depending on skills & experience.
• Full-time permanent employment.
• Rostered shifts across Monday to Sunday, minimum 30 hours per week.
• Staff meal and drink every shift.
• 40% staff discount across all Wai Hospitality Group venues.
• Ongoing professional development and career progression opportunities.
• A supportive, stable and experienced management team.
• Accommodation assistance may be available for the right candidate.

If you're looking for more than just another job and want to build your career with a respected hospitality group, we'd love to hear from you. Learn more about us:

www.publickitchen.co.nz | www.finzseafoodandgrill.co.nz | www.bellacucina.co.nz