Compassionate Admin Specialist — Child Development Centre

New Zealand Government Joba; Hamilton; On-site; NZD 41,000 - 52,000; Part time

Job summary

Health New Zealand | Te Whatu Ora - Waikato Hospital is seeking an administrative professional to join the Hamilton Child Development Centre on a fixed-term parental leave cover until May 2027. This part-time role (64 hours per fortnight) supports patient bookings, reception, and frontline customer service in a busy clinic environment.

You will work with a multidisciplinary team, provide responsive service via phone and email, and contribute to admin process improvements while maintaining high

Qualifications

• Minimum 2 years’ experience in health or health-related setting.
• Reception and customer service experience.
• Excellent computer and typing skills.
• Good interpersonal and communication skills.

Responsibilities

• Handle patient bookings and enquiries by phone and email.
• Provide front-line reception and admin support for clinics.
• Support the manager to design effective admin processes.
• Contribute to quality improvement initiatives and admin projects.
• Deliver excellent customer service in person and over the phone.

Skills

Customer service

Database management

Telephone etiquette

Organisational skills

Problem solving

Process improvement

Team player

Child focus

Job description

Health New Zealand | Te Whatu Ora - Waikato Hospital is seeking an administrative professional to join the Hamilton Child Development Centre on a fixed-term parental leave cover until May 2027. This part-time role (64 hours per fortnight) supports patient bookings, reception, and frontline customer service in a busy clinic environment.

You will work with a multidisciplinary team, provide responsive service via phone and email, and contribute to admin process improvements while maintaining high