Community Care Giver Supervisor

Placements24; Queenstown; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid benefits

Professional development opportunities

Pension fund participation

Performance bonuses

Job summary

WhatJobs Direct is seeking an experienced Community Care Giver Supervisor to lead a team of carers in Queenstown. You will oversee care delivery, supervise staff, and ensure client satisfaction through effective planning and coordination.

The role requires a nursing, social work or community health background, with at least 3 years in care roles and supervisory experience. On-site position based in Queenstown, NZ, with local travel as needed.

Qualifications

• Qualifications in Nursing, Social Work or Community Health.
• Experience in care giving with supervisory duties.
• Strong leadership and people-management skills.
• Knowledge of home-based and elder or disability care.
• Excellent communication and problem-solving abilities.
• Strong organisational and time-management capabilities.

Responsibilities

• Supervise, mentor, and evaluate a team of community care givers.
• Ensure delivery of high-quality, person-centered care per care plans.
• Conduct client needs assessments and develop care plans.
• Train new care givers on policies and client care requirements.
• Manage schedules and assignments for coverage.
• Address client and caregiver concerns promptly and professionally.
• Monitor safety protocols and health regulations.
• Maintain accurate client records and caregiver documentation.
• Conduct regular home visits to assess care quality and client satisfaction.
• Collaborate with families and healthcare professionals to coordinate care.

Skills

Leadership

Team management

Communication

Planning & organisation

Home-based care

Problem-solving

Education

Nursing

Social Work

Community Health

Tools

Care management software

Job description

About the Role

Our client, WhatJobs Direct, is seeking a dedicated and experienced Community Care Giver Supervisor to lead their team in Queenstown, Eastern Cape. This crucial role involves overseeing a team of care givers who provide essential support services to individuals in their homes and within community settings. You will be responsible for ensuring high-quality care delivery, staff supervision, training, and client satisfaction. The ideal candidate possesses strong leadership skills, a deep understanding of caregiving best practices, and excellent organizational abilities. This is an on-site position requiring consistent presence in Queenstown to effectively manage operations and support your team. Your leadership will directly contribute to the well-being and independence of vulnerable individuals within the Eastern Cape community. We are looking for a compassionate individual committed to excellence in community-based care provision.

Key Responsibilities

• Supervise, mentor, and evaluate a team of community care givers.
• Ensure the delivery of high-quality, person-centered care according to established care plans.
• Conduct client needs assessments and develop appropriate care plans.
• Train new care givers on policies, procedures, and specific client care requirements.
• Manage schedules and assignments for the care giving team, ensuring adequate coverage.
• Address and resolve client and care giver concerns promptly and professionally.
• Monitor adherence to safety protocols and health regulations.
• Maintain accurate client records and care giver documentation.
• Conduct regular home visits to assess care quality and client satisfaction.
• Collaborate with families and healthcare professionals to coordinate care effectively.

Requirements

• Relevant qualification in Nursing, Social Work, Community Health, or a related field.
• Minimum of 3 years of experience in a care giving or healthcare role, with at least 1 year in a supervisory capacity.
• Proven leadership and team management skills.
• In-depth knowledge of home-based care, elder care, or disability support services.
• Excellent communication, interpersonal, and problem-solving abilities.
• Strong organizational and time-management skills.
• Familiarity with relevant health and safety regulations.
• Ability to work effectively within the Queenstown community and travel locally as needed.
• Proficiency in using care management software is an advantage.
• A genuine passion for providing compassionate care.

Benefits

• Competitive salary package.
• Medical aid benefits.
• Opportunities for professional development and advancement.
• Stable employment within a growing sector.
• Contribution to impactful community service.
• Pension fund participation.
• Performance bonuses based on team and client outcomes.
• Supportive management structure.