Club General Manager - Westgate

Planet Fitness; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Ongoing training

Supportive leadership

Dynamic and fast-paced environment

Minimum 30 to 45 hours per week

Job summary

Planet Fitness in Auckland CBD is seeking a motivated Store Manager to oversee daily operations and lead a team in delivering high-quality service.

You will manage stock, purchasing, pricing, and promotions while maintaining safety and compliance. The role requires strong leadership, rostering, and a focus on profitability in a fast-paced retail and food-service environment.

Qualifications

• NZQF Level 4+ in Business, Retail Management, Hospitality or related field.
• At least three years of relevant retail, hospitality, or store management experience.
• Strong leadership and team management skills.
• Ability to work rostered shifts, including weekends, evenings and public holidays.
• Experience in pizza or quick-service food industry is an advantage.

Responsibilities

• Organise, direct and control store operations for efficient performance and service.
• Determine product mix, stock levels and purchasing requirements.
• Manage inventory procurement and supplier relationships.
• Implement pricing strategies, promos and merchandising to drive revenue.
• Analyse sales and financials; implement profitability improvements.
• Maintain stock records and store financial transactions.
• Recruit, train, supervise and roster staff; manage performance.
• Ensure staffing levels meet operations and customer service needs.
• Maintain high customer service standards and resolve issues.
• Ensure compliance with food safety, health and safety, and employment laws.
• Implement company policies and quality standards.
• Plan local marketing and promotional activities.

Skills

Leadership

Team management

Communication

Problem solving

Staffing

Roster planning

Education

NZQF Level 4+ in Business/ Retail Management

Job description

Showing 1 Club General Manager Westgate jobs in Auckland

We are seeking a motivated and reliable Store Manager to oversee the day-to-day operations of our store in Auckland CBD. This role is responsible for managing store operations, supervising staff, maintaining service standards, and ensuring the smooth and efficient running of the business.

Key Responsibilities

• Organising, directing, and controlling the overall operations of the store to ensure efficient performance and service delivery
• Determining product mix, stock levels, and purchasing requirements in line with business needs and sales trends
• Managing inventory procurement and maintaining effective supplier relationships
• Implementing and monitoring pricing strategies, promotional activities, and merchandising to drive revenue growth
• Analysing sales and financial performance and implementing strategies to improve profitability and operational efficiency
• Maintaining records of stock levels, financial transactions, and store performance
• Managing recruitment, training, supervision, and rostering of staff, including performance management
• Ensuring appropriate staffing levels to meet operational and customer service/experience requirements
• Maintaining high standards of customer service and resolving customer issues independently
• Ensuring compliance with food safety standards, health and safety requirements, and employment legislation
• Implementing company policies, procedures, and quality assurance standards
• Planning and coordinating local marketing and promotional activities to support business growth

To Be Successful in This Role, You Will Have

Applicants will need to meet one of the following requirements:

• A relevant qualification at NZQF Level 4 or higher in Business, Retail Management, Hospitality, or a related field

OR

• At least three years of relevant retail, hospitality, or store management experience

Additional Requirements

• Strong leadership and team management skills
• Ability to manage overall store operations independently
• Strong communication and problem-solving abilities
• Ability to work rostered shifts, including weekends, evenings, and public holidays
• The ability to work in a fast-paced retail and food service environment
• The successful applicant may be required to undergo adrug test and police check.

Experience in thepizza or quick-service food industry will be an advantage.

What We Offer

• A permanent full-time position
• A competitive salary package
• Supportive leadership and ongoing training opportunities
• A dynamic and fast-paced environment
• Minimum 30 hours, up to 45 hours per week
• Applicants must be legally entitled to work in New Zealand or eligible to obtain a suitable work visa.