Clinical Unit Administrator

New Zealand Government Joba; Bay of Plenty; On-site; NZD 20,000 - 28,000; Part time

Job summary

Health New Zealand | Te Whatu Ora invites applications for a part-time Clinical Unit Administrator role at Whakatane Hospital Maternity Unit. This reception-based position provides front of house administrative care to hapu patients and whānau, supporting clinical and non-clinical staff with a focus on detail and rapport.

Working 16 hours per week across rostered shifts, the role requires excellent communication, te ao Māori awareness, and comfort coordinating with patients and healthcare teams.

Qualifications

• Excellent interpersonal skills both written and verbal.
• Strong computer and technology skills.
• Excellent time management skills and high attention to detail.
• Patient information systems and medical terminology knowledge.
• Competency with te ao Māori, tikanga, and te reo Māori or commitment to learning.

Responsibilities

• Provide front of house administrative care to hapu patients and whanau in the Whakatane Hospital Maternity Unit.
• Support all clinical and non-clinical staff and patients within the service.
• Reception-based role in Whakatane Hospital Maternity Unit.

Skills

Interpersonal skills

Tech skills

Time management

Medical terminology knowledge

Māori language awareness

Decisive action

Tools

Patient information systems

Job description

Based at Whakatane Hospital0.4 FTE - Permanent

Subsidised onsite hospital gym memberships + Staff carparking + Discounted GoodsHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, were building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

Hauora a Toi Bay of Plenty is seeking a clinical unit administrator for the Whakatane Maternity Unit. This position is part time, 16 hours per week, working rostered shifts ranging from 07:00-15:30 & 11:30-20:00. This position provides front of house administrative care to our hapu patients and their whanau in the community. Attention to detail, a high level of initiative, good organisational and communication skills are key components to the role. The position requires you to work closely with patients and clinical staff. Therefore, you will need to be comfortable building rapport with various people and be a trusted and respectful staff member.

About the Team/Service/ Location

The team works on a rotating roster. You will support all clinical, non-clinical staff and patients within the service. This is a varied role that requires a high level of attention to detail. This is reception-based role in Whakatane Hospital Maternity Unit.

About you

• Excellent interpersonal skills both written and verbal
• Strong computer and technology skills
• Excellent time management skills and high attention to detail
• Patient information systems and medical terminology knowledge
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Due to the demands of this position, there will be a requirement for you to act quickly,efficiently and decisively.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers portal before 11:59pm on 6 October 2026.

If you have any questions about the role, please contact [e-mail]