Clinical Support Representative, ENT - Auckland

Smith & Nephew; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Discounts on fitness clubs

Travel discounts

Job summary

Smith & Nephew in Auckland seeks a Clinical Support Representative for ENT to drive and maximize ENT sales across the territory. You will become an expert in the ENT product line, engaging surgeons, head nurses, procurement officers, and clinical leads to achieve monthly targets, with a 90% field time focus.

The role emphasizes clinical buy-in through evaluations, strong product knowledge, and collaboration with local KOLs to support launches and the global marketing plan, reporting to the

Qualifications

• Tertiary qualifications in a health science discipline and/or Bachelor’s Degree with a focus in Business/Marketing.
• Minimum of 5 years sales experience and a clear demonstration of success selling in the operating room environment.
• Strong business acumen and analytical and reporting skills.

Responsibilities

• Develop strong product knowledge and demonstrate effective selling strategies to meet agreed sales targets within the assigned territory.
• Instruct customers on the techniques and product information required to facilitate effective implementation of products.
• Support Local KOL relationships.
• Effectively drive product launches supporting the global marketing plan.
• Complete monthly sales activity reports - content and frequency subject to discussion with manager.
• Ensure timely forecast changes are communicated to management to facilitate effective inventory management and product supply.

Skills

Sales experience

Operating room sales

Healthcare market knowledge

Relationship building

Education

Bachelor’s degree in Business/Marketing or Health Science

Tools

CRM software

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Clinical Support Representative, ENT - Auckland

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

This position has the responsibility for driving and maximizing ENT sales to achieve sales targets for the assigned rritory within the guidelines ofSmith & Nephewspolicies and strategies.

The person in this roe will take ownership of the ENT product line and become an expert in its applications, competition and pricing and other relevant information. As a technology leader, you will need to challenge your hospitals in order to help them achieve an even better quality of care. Primary contact will be with key decision makers such as surgeons, head nurses, directors, procurement officers, and clinical leads.

Focus will be on achieving clinical buy-in through initiating and driving clinical evaluations with surgeons and other stakeholders. Must be persistent and maintain a sense of urgency and focus on achieving monthly targets. This is a field-based sales position with an expected time split of 90% with the customers and 10% office time. The position reports to the Regional Sales Manager and you will be part of a small and very dynamic team focusing only on ENT.

What will you be doing?

Develop strong product knowledge and demonstrate effective selling strategies to meet agreed sales targets within the assigned territory.

Instruct customers on the techniques and product information required to facilitate effective implementation of products.

Support Local KOL relationships.

Effectively drive product launches supporting the global marketing plan.

Complete monthly sales activity reports - content and frequency subject to discussion with manager.

Ensure timely forecast changes are communicated to management to facilitate effective inventory management and product supply.

What will you need to be successful?

Tertiary qualifications in a health science discipline and/or Bachelor’s Degree with a focus in Business/Marketing

Minimum of 5 years sales experience and a clear demonstration of success selling in the operating room environment.

Strong business acumen and analytical and reporting skills.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

Extra Perks: Discounts on fitness clubs, travel and more!

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