Clinical Support Representative, ENT - Auckland

Smith+Nephew; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Paid holidays

Flex holidays

Mentorship

Job summary

Smith+Nephew is seeking an ENT sales specialist for a newly created role in Auckland. You will own the ENT product line, become the expert on applications, competition and pricing, and engage surgeons and clinical leads to drive clinical buy-in and monthly targets.

The role is field-based (about 90% with customers, 10% in office) and reports to the Regional Sales Manager. A hybrid work model, training, and perks support ongoing development and performance.

Qualifications

• Tertiary qualifications in a health science discipline and/or Bachelor’s Degree with a focus in Business/Marketing
• Minimum of 5 years sales experience and a clear demonstration of success selling in the operating room environment
• Strong business acumen and analytical and reporting skills
• Travel requirements: 10-25%

Responsibilities

• Develop strong product knowledge and demonstrate effective selling strategies to meet agreed sales targets within the assigned territory
• Instruct customers on the techniques and product information required to facilitate effective implementation of products
• Support Local KOL relationships
• Effectively drive product launches supporting the global marketing plan
• Complete monthly sales activity reports - content and frequency subject to discussion with manager
• Ensure timely forecast changes are communicated to management to facilitate effective inventory management and product supply

Skills

Sales

Healthcare

Negotiation

Relationship building

Education

Health science degree

Bachelor’s degree in Business/Marketing

Job description

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

This is a newly created position and will have the responsibility for driving and maximizing ENT sales to achieve sales targets for the assigned territory within the guidelines of Smith & Nephews policies and strategies.

The person in this role will take ownership of the ENT product line and become an expert in its applications, competition and pricing and other relevant information. As a technology leader, you will need to challenge your hospitals in order to help them achieve an even better quality of care. Primary contact will be with key decision makers such as surgeons, head nurses, directors, procurement officers, and clinical leads.

Focus will be on achieving clinical buy-in through initiating and driving clinical evaluations with surgeons and other stakeholders. Must be persistent and maintain a sense of urgency and focus on achieving monthly targets. This is a field-based sales position with an expected time split of 90% with the customers and 10% office time. The position reports to the Regional Sales Manager and you will be part of a small and very dynamic team focusing only on ENT.

What will you be doing?

• Develop strong product knowledge and demonstrate effective selling strategies to meet agreed sales targets within the assigned territory.
• Instruct customers on the techniques and product information required to facilitate effective implementation of products.
• Support Local KOL relationships.
• Effectively drive product launches supporting the global marketing plan.
• Complete monthly sales activity reports - content and frequency subject to discussion with manager.
• Ensure timely forecast changes are communicated to management to facilitate effective inventory management and product supply.

What will you need to be successful?

• Tertiary qualifications in a health science discipline and/or Bachelor’s Degree with a focus in Business/Marketing
• Minimum of 5 years sales experience and a clear demonstration of success selling in the operating room environment.
• Strong business acumen and analytical and reporting skills.
• Travel requirements: 10-25%

You. Unlimited.

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, the team, and the opportunities we offer.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.