Clinical Administrator - Patient Pathways (Auckland)

Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Toka Tumai Auckland is seeking a Clinical Administrator to support the New Zealand Familial Gastrointestinal Cancer Service in Auckland. You will manage referrals, book clinic appointments and maintain patient information with accuracy and empathy.

You will work closely with clinical staff and regional teams to ensure smooth day-to-day operation, handling enquiries while safeguarding confidentiality and contributing to a patient-centred service.

Qualifications

• Experience handling patient information and familiarity with hospital systems.
• Understanding of medical terminology.
• Proficiency in Microsoft Outlook, Word and Excel.
• Excellent written and verbal communication with empathy and discretion.
• Attention to detail and collaborative, supervised work style.
• Commitment to patient confidentiality and equitable outcomes for Māori.

Responsibilities

• managing referrals and clinic appointments
• maintaining accurate patient information
• supporting clinical staff
• responding to patient and referrer enquiries
• undertaking general administrative and secretarial duties

Skills

Medical terminology

Experience with patient information

Microsoft Outlook

Microsoft Word

Microsoft Excel

Communication skills

Confidentiality

Tools

Progeny Software

Oracle

Job description

Health New Zealand | Te Whatu Ora Te Toka Tumai Auckland is seeking a Clinical Administrator to support the New Zealand Familial Gastrointestinal Cancer Service in Auckland. You will manage referrals, book clinic appointments and maintain patient information with accuracy and empathy.

You will work closely with clinical staff and regional teams to ensure smooth day-to-day operation, handling enquiries while safeguarding confidentiality and contributing to a patient-centred service.