Clinical Administrator

Health New Zealand - Te Whatu Ora Te Toka Tumai Auckland; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Toka Tumai Auckland is seeking a Clinical Administrator to support the New Zealand Familial Gastrointestinal Cancer Service in Auckland. You will manage referrals, book clinic appointments and maintain patient information with accuracy and empathy.

You will work closely with clinical staff and regional teams to ensure smooth day-to-day operation, handling enquiries while safeguarding confidentiality and contributing to a patient-centred service.

Qualifications

• Experience handling patient information and familiarity with hospital systems.
• Understanding of medical terminology.
• Proficiency in Microsoft Outlook, Word and Excel.
• Excellent written and verbal communication with empathy and discretion.
• Attention to detail and collaborative, supervised work style.
• Commitment to patient confidentiality and equitable outcomes for Māori.

Responsibilities

• managing referrals and clinic appointments
• maintaining accurate patient information
• supporting clinical staff
• responding to patient and referrer enquiries
• undertaking general administrative and secretarial duties

Skills

Medical terminology

Experience with patient information

Microsoft Outlook

Microsoft Word

Microsoft Excel

Communication skills

Confidentiality

Tools

Progeny Software

Oracle

Job description

Based at Auckland HospitalPermanent, full-time, Monday - FridaySupport patient pathways within the New Zealand Familial Gastrointestinal Cancer ServiceBring your accuracy,empathyand clinical administration experience to a collaborative national service* Open to apply if you have current rights to live and work in NZHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Seeking aClinical Administrator to join the New Zealand Familial Gastrointestinal Cancer Service in Auckland. In this role, you will provide high-quality clinical administration that directly supports patients through their pathway within the service.Working collaboratively with regional and national colleagues, you will help ensure the effective day-to-day operation of the service.

• managing referrals and clinic appointments
• maintaining accurate patient information
• supporting clinical staff
• responding to patient and referrer enquiries
• undertaking general administrative and secretarial duties

Please visit the position description here.

About the Team/Service

The New Zealand Familial Gastrointestinal Cancer Service works across regional and national teams to support individuals and families referred to the service. You will join a collaborative Clinical Administrator team that works together to manage workloads and provide an efficient, responsive service to patients,referrersand clinical colleagues.

At Te Toka Tumai Auckland, were not just hiring were building the future. Aotearoas health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, were creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You will be an organised and detail-focused administrator who communicates confidently and respectfully with patients and colleagues. You will understand the importance of accuracy, discretion and confidentiality when working with sensitive patient and family information.

Essential requirements

• Experience working directly with patient information and familiaritywith hospital patient information systems
• An understanding of medical terminology
• Competence using Microsoft Outlook,Wordand Excel
• Excellent written and verbal communication skills, with an empathetic and courteous manner
• Strongattention to detail and accuracy
• A collaborative approach and the ability to take direction and work under supervision
• A commitment to patient confidentiality, biculturalism and achievingequitableoutcomesfor Māori

Desirable

• Previousexperience working within a health service
• Experience using Progeny software or Oracle
• An understanding of the NewZealand health system

About the location

Auckland is New Zealand's largest city and offers an outstanding lifestyle, combining world-class healthcare, diverse communities, vibrant culture, and easy access to beaches, islands, and outdoor activities. Formore information on living and working in Auckland clickhere.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.