Clinical Administration Secretarial Support

New Zealand Government; Nelson; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Career development

Wellbeing programs

Job summary

Health New Zealand | Te Whatu Ora is seeking a Clinical Secretarial Support at Nelson Hospital. You will provide administrative and secretarial support to consultants and clinical teams, manage clinical correspondence, coordinate appointments and maintain patient records to support the patient journey from referral through to treatment and follow-up care.

The role requires exceptional attention to detail, strong organisational skills, and discretion.

Qualifications

• Excellent administrative and organisational skills.
• Confident communicator with strong interpersonal skills.
• High level of accuracy and attention to detail.
• Sound computer skills including Microsoft Office.
• Ability to manage a busy and varied workload.
• Committed to providing exceptional customer service.
• Respect patient confidentiality and privacy.
• Typing speed of 50 words per minute or more.
• Audio transcription experience and medical terminology would be advantageous but not essential.
• Eligible to work in New Zealand or hold NZ work visa.

Responsibilities

• Provide high-quality administrative and secretarial support to consultants and clinical teams.
• Manage clinical correspondence, coordinate appointments, maintain patient records.
• Support the patient journey from referral through to treatment and follow-up care.
• Maintain confidentiality and professionalism.
• Work collaboratively within a supportive Clinical Support Services team.

Skills

Administrative skills

Organisational skills

Communication skills

Attention to detail

Customer service

Confidentiality

Typing speed 50 wpm

Audio transcription experience

Microsoft Office

Tools

Microsoft Office

Job description

Clinical Secretarial Support, Nelson Hospital, PermanentFull-time Joina supportive and collaborative team providing essential administrative /secretarial support. Playa key role in coordinating the patient journey and supporting clinicians todeliver high-quality care. Enjoya rewarding and varied role in a fast-paced healthcare environment.You will be part ofa supportive team committed to delivering excellent service and improvingpatient outcomes.Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.

About the Role

As Clinical Secretarial Support, you will provide high-quality administrative and secretarial support to consultants and clinical teams. You will be responsible for managing clinical correspondence, coordinating appointments, maintaining accurate patient records, and supporting the patient journey from referral through to treatment and follow-up care. This role requires excellent attention to detail, strong organisational skills, and the ability to manage competing priorities while maintaining a high level of professionalism and confidentiality. This is a permanent, full-time position working 80 hours per fortnight (1.0 FTE), Monday to Friday, 7.30AM to 4.00PM.

About the Team/Service/ Location

Our Clinical Support Services team plays a vital role in ensuring the smooth operation of the patient's journey. By providing essential administrative support, we enable clinical teams to focus on delivering exceptional patient care. From coordinating schedules to managing documentation, we are the backbone of the hospital's daily operations.

We offer a supportive workplace with professional development opportunities, career progression, job security, and wellbeing programmes.

For more information on living and working in Nelson click here.

About you

• Have excellent administrative and organisational skills;
• Be a confident communicator with strong interpersonal skills;
• Demonstrate a high level of accuracy and attention to detail;
• Possess sound computer skills, including experience with Microsoft Office applications;
• Have the ability to manage a busy and varied workload;
• Be committed to providing exceptional customer service;
• Respect the importance of patient confidentiality and privacy;
• Previous secretarial, administration, or healthcare experience and knowledge of medical terminology would be advantageous but are not essential.
• Typing speed of 50 words per minute or more is essential.
• Audio transcription experience and medical terminology would be advantageous but not essential.
• Our preferred applicants will be required to undertake a computer skills assessment.
• The successful candidate must be eligible to work in New Zealand or hold a valid NZ work visa at the time of applying.

Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.