Clinical Admin & Patient Journey Coordinator

New Zealand Government; Nelson; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Career development

Wellbeing programs

Job summary

Health New Zealand | Te Whatu Ora is seeking a Clinical Secretarial Support at Nelson Hospital. You will provide administrative and secretarial support to consultants and clinical teams, manage clinical correspondence, coordinate appointments and maintain patient records to support the patient journey from referral through to treatment and follow-up care.

The role requires exceptional attention to detail, strong organisational skills, and discretion.

Qualifications

• Excellent administrative and organisational skills.
• Confident communicator with strong interpersonal skills.
• High level of accuracy and attention to detail.
• Sound computer skills including Microsoft Office.
• Ability to manage a busy and varied workload.
• Committed to providing exceptional customer service.
• Respect patient confidentiality and privacy.
• Typing speed of 50 words per minute or more.
• Audio transcription experience and medical terminology would be advantageous but not essential.
• Eligible to work in New Zealand or hold NZ work visa.

Responsibilities

• Provide high-quality administrative and secretarial support to consultants and clinical teams.
• Manage clinical correspondence, coordinate appointments, maintain patient records.
• Support the patient journey from referral through to treatment and follow-up care.
• Maintain confidentiality and professionalism.
• Work collaboratively within a supportive Clinical Support Services team.

Skills

Administrative skills

Organisational skills

Communication skills

Attention to detail

Customer service

Confidentiality

Typing speed 50 wpm

Audio transcription experience

Microsoft Office

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora is seeking a Clinical Secretarial Support at Nelson Hospital. You will provide administrative and secretarial support to consultants and clinical teams, manage clinical correspondence, coordinate appointments and maintain patient records to support the patient journey from referral through to treatment and follow-up care.

The role requires exceptional attention to detail, strong organisational skills, and discretion.