Clinical Administration Secretarial Support

JobSpace; Nelson; On-site; NZD 42,000 - 60,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Nelson is seeking a Clinical Administration Secretarial Support to join our Clinical Support Services. You will provide high-quality administrative and secretarial support to consultants and clinical teams, coordinating appointments and managing patient records to support the journey from referral through treatment and follow-up.

This permanent, full-time role (1.0 FTE, 80 hours per fortnight) operates Monday to Friday, 7:30 AM–4:00 PM.

Qualifications

• Strong administrative and organisational skills.
• Confident communicator with strong interpersonal abilities.
• Excellent attention to detail and accuracy.
• Proficient with Microsoft Office.
• Ability to manage a busy, varied workload.
• Commitment to exceptional customer service.
• Respect patient confidentiality and privacy.
• Typing speed of 50 wpm or more; transcription and medical terminology advantageous.
• Eligible to work in New Zealand or hold NZ work visa.

Responsibilities

• Provide high-quality administrative and secretarial support to consultants and clinical teams.
• Manage clinical correspondence and coordinate appointments.
• Maintain accurate patient records and support patient journey from referral to treatment.
• Uphold professionalism and confidentiality in a fast-paced environment.
• Assist with office workflows and documentation.

Skills

Administration

Organizational skills

Communication

MS Office

Attention to detail

Workload management

Customer service

Confidentiality

Tools

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Clinical Administration Secretarial Support

Clinical Administration Secretarial Support

Clinical Secretarial Support, Nelson Hospital, Permanent Full-time

Join a supportive and collaborative team providing essential administrative/secretarial support.

Play a key role in coordinating the patient journey and supporting clinicians to deliver high-quality care.

Enjoy a rewarding and varied role in a fast-paced healthcare environment.

You will be part of a supportive team committed to delivering excellent service and improving patient outcomes.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Clinical Secretarial Support, you will provide high-quality administrative and secretarial support to consultants and clinical teams. You will be responsible for managing clinical correspondence, coordinating appointments, maintaining accurate patient records, and supporting the patient journey from referral through to treatment and follow-up care.

This role requires excellent attention to detail, strong organizational skills, and the ability to manage competing priorities while maintaining a high level of professionalism and confidentiality.

This is a permanent, full-time position working 80 hours per fortnight (1.0 FTE), Monday to Friday, 7.30AM to 4.00PM.

Please view the position description for further information.

About the Team/Service/Location

Our Clinical Support Services team plays a vital role in ensuring the smooth operation of the patient's journey. By providing essential administrative support, we enable clinical teams to focus on delivering exceptional patient care. From coordinating schedules to managing documentation, we are the backbone of the hospital's daily operations. We offer a supportive workplace with professional development opportunities, career progression, job security, and wellbeing programs.

For more information on living and working in Nelson click here

About You

• Have excellent administrative and organizational skills;
• Be a confident communicator with strong interpersonal skills;
• Demonstrate a high level of accuracy and attention to detail;
• Possess sound computer skills, including experience with Microsoft Office applications;
• Have the ability to manage a busy and varied workload;
• Be committed to providing exceptional customer service;
• Respect the importance of patient confidentiality and privacy.

Previous secretarial, administration, or healthcare experience and knowledge of medical terminology would be advantageous but are not essential.

A typing speed of 50 words per minute or more is essential. Audio transcription experience and medical terminology would be advantageous but not essential. Our preferred applicants will be required to undertake a computer skills assessment.

The successful candidate must be eligible to work in New Zealand or hold a valid NZ work visa at the time of applying.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.