Client Renewals & Service Coordinator

Aon Corporation; Hamilton; Hybrid; NZD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Global Wellbeing Days

Smart Working

Diversity & inclusion

Zusammenfassung

Aon Corporation in Hamilton, NZ is seeking a Service Executive to join a collaborative team and deliver exceptional client outcomes across the full client journey. You’ll support renewals, verify policy terms with insurers, prepare premium calculations and renewal reports, and maintain accurate client data to keep operations running smoothly.

You’ll be a natural communicator with strong administrative skills, capable of working autonomously with good organisational abilities and a proactive

Qualifikationen

• Strong communication skills tailored to the situation, whether face-to-face, phone or written.
• Experience in customer or solution-driven environments with strong administrative aspects.
• Proactive problem solver with a customer-first mindset.
• Autonomous worker with strong organizational skills and ability to prioritize work.

Aufgaben

• Support client renewals and servicing in line with Aon New Zealand protocols.
• Confirm policy terms, quotations, and documentation with insurers.
• Prepare premium calculations, schedules, renewal reports and presentations.
• Maintain accurate client data across systems.
• Follow up with clients and insurers to gather outstanding information.
• Assist with invoicing, premium collection, and aged debt management.
• Collaborate with the Assistant Service Manager and wider team to manage workload and ensure excellent service delivery.

Kenntnisse

Customer service

Communication

Organization

Data handling

Administrative skills

Tools

Microsoft Office

Excel

Jobbeschreibung

Aon Corporation in Hamilton, NZ is seeking a Service Executive to join a collaborative team and deliver exceptional client outcomes across the full client journey. You’ll support renewals, verify policy terms with insurers, prepare premium calculations and renewal reports, and maintain accurate client data to keep operations running smoothly.

You’ll be a natural communicator with strong administrative skills, capable of working autonomously with good organisational abilities and a proactive