Client Advisor - Queenstown

Inside Lvmh; Queenstown; On-site; NZD 42,000 - 62,000; Full time

Job summary

Louis Vuitton in Queenstown is seeking Client Advisors for full-time and casual roles. You will build lasting relationships with clients, provide exceptional, personalized service, and translate guest interactions into lasting brand loyalty within a luxury retail environment.

We value hospitality-experienced professionals and those who are enthusiastic about fashion and the Louis Vuitton brand. Opportunities exist for growth within the Maison across markets and events.

Qualifications

• Client-facing excellence and ability to build lasting relationships is essential.
• Excellent communication and empathy across diverse clients.
• Ability to stay composed and focused in a fast-paced luxury retail setting.

Responsibilities

• Develop and manage a genuine client portfolio for Louis Vuitton in Queenstown.
• Deliver exceptional service to guests, anticipating needs and guiding decisions.
• Contribute to store success by achieving KPIs and delivering a premium experience.

Skills

Clienteling

Relationship building

Communication

Resilience under pressure

Team player

Curiosity about luxury

Ambition

Attention to detail

Job description

For over 170 years, Louis Vuitton has defined luxury — not merely as product, but as a world. A world of extraordinary craftsmanship, global travel, cultural richness, and a clientele who expect nothing less than perfection. Within the LVMH Group, Louis Vuitton operates across 60 countries, led by visionary people who never stop reaching higher.

If you have built your career creating remarkable experiences for guests and travellers, you already speak our language. Now, step into a world that speaks yours.

Job responsabilities

We are building a high-performing team united by a shared purpose to create the extraordinary, every day. If you have mastered the art of service under pressure — anticipating needs before they are spoken, reading a room, commanding a moment. At Louis Vuitton, those skills are not just transferable. They are transformational. We are actively seeking individuals who embody the pinnacle of service excellence to join our teams. We invite accomplished professionals from hospitality, premium hotels, airlines and high-end service sectors to bring their exquisite guest relations expertise to a luxury retail setting.

Why this is the right move for you

No more nights or antisocial hours — structured retail hours

Commission on sales — your service skills directly reward your earnings

A product you will fall in love with — deep formal training in the history, craft, and heritage behind every piece

VIC relationships — your portfolio of Very Important Clients will span industries, borders, and cultures

A global stage — international events, Maison experiences, and access to the full LVMH world

Real career mobility — Louis Vuitton develops leaders from within, across markets and continents

Inspiring leadership — the people around you are passionate, driven, and deeply invested in your growth

Where hospitality professionals manage fleeting interactions, our Client Advisors build relationships that last years. You will develop a genuine client portfolio — know their milestones, understand their taste, anticipate their next chapter. The luxury retail floor is intimate, elevated, and commercial. It rewards the same instincts that made you exceptional in hospitality, and it gives you a platform to go further.

Opportunities Available - Queenstown

Client Advisor - Full time & Casual roles available - Foundational client-facing roles for those ready to build long-term client relationships and grow within the Maison.

A note on titles: Louis Vuitton roles operate at a uniquely elevated level. We encourage you to remain open to where your experience aligns - entry into the Maison is always the beginning of something bigger.

Profile

You will thrive in this environment if you:

• Client obsessed – you will build lasting relationships and guide clients through the world of Louis Vuitton (clienteling skills highly advantageous)
• Goal-driven – motivated to exceed KPIs and contribute to store success
• A natural communicator – engaging, empathetic, and able to connect with diverse clients while bringing warmth and individuality to every interaction
• Resilient under pressure – resourceful, calm, and holding yourself to high standards even in a fast-paced environment
• A true team player – collaborative and supportive of those around you
• Genuinely curious about luxury – enthusiastic about fashion and the Louis Vuitton brand
• Ambitious – ready to grow your career and channel your service expertise into something that grows with you
• Detail-obsessed – you take genuine pride in the details others miss, and build trust quickly and keep it

Additional information

Our Culture

At Louis Vuitton, our people are the experience. You will receive world-class onboarding, ongoing product and leadership training, and the full support of a global team behind you. As part of LVMH, long-term career pathways are real — across brands, markets, and disciplines.

This is not a lateral move. It is an elevation.