Client Advisor | Full-time | Auckland

Tiffany & Co.; Auckland; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

Milestone gifts

Incentives

Job summary

Tiffany & Co. in Auckland is seeking a Client Advisor to deliver the Tiffany Experience with personalised service in a luxury retail setting, combining style with artful understanding.

You will drive sales, build lasting client relationships with a diverse clientele, and thrive in a fast-paced environment, with flexible hours including weekdays, weekends, late nights and holidays. Join a high-performing team within the LVMH group, with generous incentives and ongoing training to advance your

Qualifications

• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs.
• Ability to build meaningful client relationships with a diverse population.
• Ability to be innovative and think outside of the box.
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.

Responsibilities

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Skills

Customer service

Sales skills

Relationship building

Flexibility

Innovative thinking

Job description

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

Job Description

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Auckland store as a Client Advisor on a full-time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team

This is just the beginning.