Account Manager - South Island

Inside Lvmh; Christchurch; Hybrid; NZD 90,000 - 110,000; Full time

Job summary

Moët Hennessy NZ, part of the LVMH group, seeks an Account Manager for South Island (Christchurch) to drive MHNZ's sales objectives across On, Off and eRetail channels. You will manage key accounts, grow market share and build relationships with customers while representing our luxury brands with professionalism.

The role requires a minimum 3 years in luxury goods sales, English fluency, and strong skills in planning, negotiating and presenting.

Qualifications

• Bachelor's degree in Business or equivalent.
• Full English written and spoken proficiency.
• At least 3 years of commercial or sales experience in luxury goods or premium international wine and spirits.
• Deep understanding of On-Trade, Off-Trade, and eRetail channels.
• Strong planning, presentation and negotiation skills.
• Excellent communication, networking and interpersonal skills.

Responsibilities

• Grow market share by achieving monthly, quarterly and annual sales targets.
• Grow market share via distribution targets across all channels.
• Provide tailored advice for customers and ensure 100% distribution compliance.
• Monitor competitor activity and report insights in territory reports.
• Participate in regular sales meetings to share best practices and trends.
• Accompany senior managers on market visits as required.

Skills

Sales leadership

Negotiation skills

Presentation skills

Analytical skills

Communication skills

Networking

English proficiency

Education

Bachelor's degree in Business or equivalent

Tools

Excel

PowerPoint

Word

CRM software

Job description

When you join Moët Hennessy (MH), you embark on a career journey with the leaders of luxury wines, champagnes, and spirits within the LVMH Group. You’ll drive your own career within a passionate and diverse workforce that spans four generations and combines a wealth of roles and capabilities. The spirit of conquest and enduring savoir-faire of our bold founders, past and present, will unleash your creativity and inspire you to shape the next chapter in our timeless story.

Our mission as part of our engaged community around the world, and through the commitments of our global program, Living Soils Living Together, you will help us build a sustainable legacy for our planet and for generations to come. Enter a world of possibilities, and unlock career potential across our 27 Maisons, and the global reach of LVMH.

Together with our dynamic teams, you’ll bring to life the unique values that define our collective journey: sharing, elegance, epicureanism, integrity, and a spirit of conquest.

If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, Moët Hennessy is where you’ll flourish.

Overview of the Position

As an Account Manager for South Island, your role is to achieve MHNZ’s business objectives & agreed sales budget for your specific territory whilst understanding and embracing the strategic imperatives of MHANZ in your day-to-day business.

The core focus in respect of this position is to continue to grow market share in the On, Off and eRetail channels across the entire brand portfolio. Furthermore, you are responsible for enhancing MHANZ’s culture and contributing to the overall success of your direct team and that of the entire business.

Job responsabilities

How you will contribute…

Category Leadership

• To grow market share by achieving monthly, quarterly and annual sales targets
• To grow market share by achieving distribution targets across all channels
• Highlight our uniqueness vs. competition through best practice storytelling and sharing of market leading business insights with your customers
• To become an industry recognised Ambassador for all MH Brands through product knowledge and exceptional storytelling
• Continue to adapt to new customer expectations
• Digital transformation and integration - initiatives are to be further supported by highly visible, exceptional animation/activations

Achieve Industry Sales Force Leadership

• Deliver commercial objectives by being our customers most valued partner
• Provide creative and tailor-made advice for your customer
• 100% distribution compliance with major contracts and territory growth targets to be achieved
• Full engagement with Salesforce and QLIK in tracking and reporting of Aspire Adoption KPI’s (customer segmentation, callage, surveys, meeting notes, activations)
• On Premise distribution surveys to be completed at the end of every sales call
• Monitor competitor activity and promotions within territory and provide update in territory reports

Be an Ambassador through Storytelling

• Bring to life our iconic brands through the sharing of our heritage with passion and expertise
• Showcase the crafting of our exceptional products, highlighting the benefits and values of our portfolio
• Embody the art of luxury in all communications, also demonstrating the elegance of our curated service rituals
• Be an inspirational ambassador of our brands, striving for a culture of excellence to build brand desirability

Make MHANZ brands available & accessible

• Develop and execute an activation programme across the network of accounts – to be tracked through Salesforce
• Ensure that brand merchandising standards are achieved at all times across all channels and social / eRetail platforms
• Achieve maximum facings and display of core brands in all outlets in line with distribution targets
• Ensure that MHANZ brands feature prominently over competitors with superior animation

Compliance

• Ensure that compliance and adherence to policies and procedures is a fundamental way of working Throughout the MHANZ business we will focus on and model the highest levels of compliance and integrity

Credit & Payment Collections

• Monitor the financial status of each assigned customer and alert the Sales Manager and National Credit Manager of any concerns in order to minimize the incidence of bad debts
• Ensure that outstanding debts are analysed and follow up with customers to increase the speed of collection of outstanding monies
• Ensure debts are collected within the due date and keep communication lines clear with Sales Manager & Credit Manager

Others

• Accompany Senior Managers, Marketing colleagues, brand owners and principals on market visits as required
• Participate in regular sales meetings to review and update market trends, exchange information, share best practices, and contribute to the overall development of the company’s sales organisation
• Represent MH Values and Crafting Experiences

Profile

We are looking for unique and amazing talent. Join us if you have…

Education

• College/University graduate major in Business or equivalent Languages
• Full English written and spoken proficiency

Experience

• Comprehensive knowledge of the luxury wine and spirits sector, with specific expertise in Champagne and prestige spirits
• At least 3 years of commercial or sales experience within the luxury goods or premium international wine and spirits industry
• Deep understanding of high-end On-Trade, selective Off-Trade, and (eRetail) channels

Technical Skills

• Strong planning, presentation and negotiation skills
• Strong numerical, analytical and statistical skills
• Excellent communication, networking and interpersonal skills
• High standard of computer literacy (Word, Excel, PowerPoint)
• Excellent and proven sales skills

Personal & Interpersonal Skills

• Exceptional communication, networking and interpersonal skills
• Responds quickly and effectively
• Highly motivated and results oriented
• Team player but can work autonomously
• Able to communicate clearly and effectively, at all levels in a multinational environment

Other role details:

• Role location: Christchurch
• Minimum hours per week: 38
• Salary range: NZD 90,000 to 110,000

Additional information

• You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group.
• You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched.
• You join a passionate workforce within our internationally diverse and inclusive teams, exploring the rich heritage of our Maisons and shaping the next chapter of our story
• You discover our essential relationship with our terroirs and the soils that define our products. Through our Living Soils Living Together program, we are committed to regenerating soils, reducing climate impact, and empowering communities for a sustainable future.
• You will share in our passion for hosting, the art of living, and creating products that celebrate life’s most memorable milestones, always experienced through responsible tasting.