Client Advisor | Full-time | Auckland

Tiffany & Co; Auckland; Hybrid; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Salary + commission

Employee discounts

Milestone gifts

Job summary

Tiffany & Co. in Auckland is seeking a Client Advisor on a full-time basis. You will deliver the Tiffany Experience with personalised service, and build lasting relationships with our discerning clients.

Be a Blue Box Enthusiast with passion for customer service and sales; 2–3 years’ experience and a track record toward KPIs. Flexible to work non-traditional hours including weekends and holidays. Generous salary, commission, incentives, employee discounts and milestones.

Qualifications

• 2–3 years of experience in sales or customer service.
• Ability to build meaningful client relationships with a diverse clientele.
• Flexibility to work non-traditional hours, including weekends and holidays.

Responsibilities

• Proactively communicate with clients, delivering a personalised Tiffany Experience.
• Provide a luxurious and efficient service in a fast-paced environment.
• Drive sales and contribute to achieving and exceeding targets.
• Uphold brand standards and elevate client development and selling ceremonies.

Skills

Client relationships

Sales

Customer service

Communication

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Auckland store as a Client Advisor on a full‑time basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams – of style, glamour and love – and it is our obligation to honour those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience – uniquely tailored and personalised customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role andworking towardtargets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non‑traditional trading hours including weekdays and weekend, late night trade and all holidays

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growthEndless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skillingopportunities
• Great mentoring from highly experienced management team