Client Advisor -Mount Maunganui

Amplifon; Mount Maunganui; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Free premium hearing aids

Family discounts

Discounted health insurance

Birthday day off

Ongoing training

Job summary

Bay Audiology is seeking a dedicated Client Advisor for Bayfair, Mount Maunganui. This fixed‑term role runs Monday to Friday, 8:30am–5:00pm, with flexibility to cover clinics across the region.

You’ll welcome customers, manage appointments, and provide gold standard client care while supporting front desk duties. Full training is provided, including hearing screening basics and hearing aid repairs, and you’ll travel between clinics as needed.

Qualifications

• Customer service or retail experience required.
• Friendly, clear communication style.
• Strong admin and multitasking skills.
• Great phone manner and attention to detail.

Responsibilities

• Provide gold standard client care.
• Welcome customers with warmth and professionalism.
• Manage appointments and front desk duties.
• Assist with hearing aid repairs and over-the-counter sales.
• Conduct basic hearing screenings.
• Travel between clinics as needed.
• Navigate digital tools and adapt to new systems.

Skills

Customer service/retail experience

Friendly communication

Admin and multitasking

Phone etiquette

Driver's license

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Client Advisor - Bayfair, Mount Maunganui. Fixed Term until 03/09/2027, Full-time, Monday-Friday, 8:30am-5:00pm and requires flexibility to cover clinics across the region as needed.

• Providing gold standard client care
• Welcome customers with warmth and professionalism
• Manage appointments and front desk duties
• Assist with hearing aid repairs and over-the-counter sales
• Conduct basic hearing screenings
• Travel between clinics as needed
• Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:

• Customer service or retail experience
• Friendly, clear communication style
• Strong admin and multitasking skills
• Great phone manner and attention to detail
• Valid driver’s license and access to a vehicle

Why You’ll Love It Here:

• Supportive, values-driven team
• Be a part of a positive workplace culture where your contributions are valued
• Learn new and exciting skills
• Free premium hearing aids (plus family discounts!)
• Discounted Southern Cross health insurance
• Free flu shots & Employee Assistance Program
• Enjoy ongoing training and development to help you succeed
• A day off to celebrate your Birthday!

• At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact.