Client Advisor -Porirua

Amplifon; Porirua; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Free hearing aids

Family discounts

Health insurance discounts

Flu shots

EAP program

Ongoing training

Job summary

Amplifon is seeking a Part-time Client Advisor in Porirua. You will welcome customers, manage appointments and front desk duties, and assist with hearing aid repairs and over-the-counter sales.

The role requires flexibility to cover clinics across the region and a valid driver’s license with access to a vehicle. You will conduct basic hearing screenings and travel between clinics as needed, while adapting to evolving digital tools with full training provided.

Qualifications

• Customer service or retail experience.
• Friendly, clear communication style.
• Strong admin and multitasking skills.
• Great phone manner and attention to detail.
• Valid driver's license and access to a vehicle.

Responsibilities

• Providing gold standard client care.
• Welcoming customers with warmth and professionalism.
• Manage appointments and front desk duties.
• Assist with hearing aid repairs and over-the-counter sales.
• Conduct basic hearing screenings.
• Travel between clinics as needed.
• Navigate digital tools and adapt to new systems.

Skills

Customer service

Retail experience

Communication

Admin multitasking

Phone etiquette

Tools

Digital tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Client Advisor - Porirua, Part time- Mon/Tue/Wed, 8:30am-5:00pm. This role requires flexibility to cover clinics across the region as needed. Must have: Valid driver's license & access to a vehicle.

Providing gold standard client care

Welcome customers with warmth and professionalism

Manage appointments and front desk duties

Assist with hearing aid repairs and over-the-counter sales

Conduct basic hearing screenings

Travel between clinics as needed

Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You'll Bring:

Customer service or retail experience

Friendly, clear communication style

Strong admin and multitasking skills

Great phone manner and attention to detail

Valid driver's license and access to a vehicle

Why You'll Love It Here:

Supportive, values-driven team

Be a part of a positive workplace culture where your contributions are valued

Learn new and exciting skills

Free premium hearing aids (plus family discounts!)

Discounted Southern Cross health insurance

Free flu shots & Employee Assistance Program

Enjoy ongoing training and development to help you succeed

A day off to celebrate your Birthday!

• At Bay Audiology, we're passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we're here every step of the way. You'll be part of a close-knit team, supporting clients and making a real impact.