Client Advisor | Casual | Auckland

Tiffany & Co.; Auckland; On-site; NZD 30,000 - 41,000; Part time

Benefits offered by this job

Commission

Employee discounts

Milestone gifts

Incentives

Job summary

Tiffany & Co. Auckland is seeking an experienced Client Advisor for a casual role. You will engage clients with a tailored Tiffany Experience, delivering luxury service while maintaining efficiency in a fast-paced retail setting.

The ideal candidate has 2-3 years in sales or customer service, can build strong client relationships, and is flexible to work non-traditional hours. Mandarin speakers are encouraged to apply, with generous incentives and career opportunities within LVMH.

Qualifications

• 2-3 years of sales or customer service experience.
• Ability to build meaningful client relationships with a diverse customer base.
• Willingness to work non-traditional hours including weekends and holidays.
• Mandarin-speaking candidates are encouraged to apply.

Responsibilities

• Proactively communicate with clients to provide a uniquely tailored Tiffany Experience.
• Deliver a luxurious, efficient service in a fast-paced store environment.
• Contribute to client development and elevate selling ceremonies.
• Drive sales and strive to exceed sales targets.

Skills

Client relationships

Sales & targets

Customer service

Communication skills

Mandarin (bonus)

Job description

The Blue Box.

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.

As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Auckland store as a Client Advisor on a casual basis.

Your role in the Tiffany Legacy

For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.

In your role you will:

• Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment
• Contribute to increase performance and elevate client development and selling ceremony
• Drive sales and ensure that sales target are exceeded

Perfect Fit?

• Be a Blue Box Enthusiast with passion for customer service and sales
• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
• Ability to build meaningful client relationships with a diverse population
• Ability to be innovative and think outside of the box
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
• Mandarin-speaking candidates are encouraged to apply

Why Tiffany?

• Generous salary, commission, incentives employee discounts and milestone gifts
• High performing, caring, fun and dynamic team
• Culture focused on wellbeing, innovation and growth
• Endless career opportunities with the largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities
• Great mentoring from highly experienced management team

Remote Positions : No

Professional Experience : Minimum 3 Years

Equal Opportunity Employer